by Jennifer Dudeck
Middle managers are critical to every business, yet their roles are often unclear, and their training may come last, if at all. And now, in our hybrid world, the role of the manager is changing again. It’s never been more important that companies recognize the critical role their managers play and provide training that aligns with the world we work in today.
As HRE recently highlighted in coverage of its What’s Keeping HR Up at Night? survey, culture remains a top concern for HR leaders, along with employee engagement and retention. Since the chat in a company cafeteria or hallway may not happen as often, the flow of information needs to be more intentional.
As Zahira Jaser, a professor and editor, writes in an HBR article based on two decades of research, managers are likely to “increasingly become channels for relationships, influence and connection.” So, how can HR leaders help managers better fill this role and, in so doing, assist the company?
Clarifying and training middle managers (more…)