by Deborah Grayson Riegel
Evolution has made humans helpful. We have evolved as a species to be “prosocial,” behaving in ways that are positive, helpful, and intended to promote social acceptance, connection, and friendship. Asking for, offering, and receiving help have aided our long-term survival.
That being said, there is a difference between being inclined to help someone and knowing what kind of help that person wants or needs. As a leader, you play an important role in helping others in a way that doesn’t rob them of their autonomy and ownership (micromanaging) or leave them wondering what they’re supposed to do next (under-leading).
One area where this tension often shows up is when a direct report asks for help. What’s the most effective way to offer your support? How can you help them cross the bridge between goal setting and goal attainment?
Telling someone exactly what steps they need to take to cross that bridge may make sense when they’re just starting in a new role, with a new project, or if there’s only one right way to get it done correctly. However, when someone has a small measure of experience under their belt, your role is to help them consider and design those next steps for themselves. As a result, they’re much more likely to commit to the plan they’ve created.
Here’s what micromanaging a plan might sound like: (more…)