6 tips for remote hiring success

By Sarah K. White

The COVID-19 pandemic has not only shaken up business as usual, sending large portions of the workforce to work from home, it’s also pushed companies to hire from home. Recruiters and hiring managers are now faced with the task of vetting candidates remotely, a challenging prospect for many organizations and roles, especially for technical interviews or for establishing a culture fit. While there are obstacles to this “new normal,” some companies have found positives in the new hiring process.

If your company is one of the many that will be hiring virtually, even temporarily, moving forward, here are six tips to help smooth the transition and ensure a strong candidate fit.

Bring structure to the process

Jocelyn Lai, director of talent acquisition at Duolingo, says her team had just 24 hours to completely revolutionize the company’s hiring process after the COVID-19 lock downs went into effect. Part of that included building out a structured process for recruiters and candidates to follow while the company continued to ramp up hiring.

Lai recommends establishing a quick guide for instructing candidates on how to run through their video and sound equipment ahead of time in case there are any compatibility issues and to give them a general sense of what to expect. The same goes for your recruiters, she says. Make sure everyone is using the same video conferencing software, that they have all the resources for quality video calls and that they are trained on any software or services you may use to conduct any technical interviews.

Bringing structure to the process not only helps your recruiters be effective, but it also alleviates potential added stress on candidates. Candidates may feel more anxious or stressed about a virtual interview, especially if they are new to the process. By “over communicating” with candidates, you can help them feel at ease, which will help avoid any potential performance issues during the interview, Lai says.

Re imagine the technical interview

Technical interviews can pose a unique challenge during the virtual hiring process. Engineers who are used to using physical white boards for technical interviews may have to embrace Google Docs or a third-party service such as HackerRank or CodeSignal. It’s important to take into account any potential limitations of your setup — and to consider giving candidates a chance for a do-over if they’re new to virtual technical interviews. Let candidates know in advance how you plan to conduct technical interviews — again, communication is key in helping ease anxiety and to get the best out of your candidate.

Embrace a new pace

While the current situation isn’t ideal, plenty of companies are finding positives in this new employment landscape. Orkideh Shahidi, vice president of people operations at SADA Systems, says her team had already conducted some virtual interviews prior to the lock downs, but the company’s recruitment process has now moved entirely online due to Covid-19.

One benefit Shahidi has noticed is that, with recruiters and candidates working from home, recruiters are no longer vying for meeting rooms or conference lines, and candidates also have more availability. More over, SADA hiring managers no longer have to wait weeks to schedule time to fly a candidate in for an in-person interview if they’re in another state or country.

“Candidates don’t need to rush to their cars to take a call and we don’t have to wait for them to take a day off to fly over here. It makes the interview process and the hiring process a lot faster,” says Shahidi.

Adjust your outlook on perks

Perks and benefits are big draws for tech candidates. Tech giants like Facebook, Microsoft and Google are well known for in-office perks such as unique working spaces, healthy snacks, free meals, on-site gyms and roof decks.

With new hires likely working from home for the foreseeable future, however, these perks are off the table, Lai says. If your organization leans on these perks to sway talent, you’ll need to find other ways to get candidates engaged in your corporate culture.

“Once you remove the perks, there is nothing to stand on, so it’s all about authenticity now. Now there’s another bar that companies have to hit in terms of candidate experience and it’s that authenticity piece because you have nothing to hide behind,” says Lai.

Source: CIO Magazine

10 reasons why digital transformations fail

By Clint Boulton

Digital transformations remain fashionable. CIOs are stitching together cloud, APIs and microservices into platforms to augment business processes. Agile architectures, they believe, help streamline operations and better serve customers.

Forty-seven percent of 510 business and tech leaders claim that their organization is advancing digital transformation plans across the enterprise, according to research conducted by consultancy TEKsystems in late 2019.

The harsh reality is that such transformations often feel like mirages: cool and inviting from afar, but less real as they progress along the path. Often the biggest misstep is the inability to account for the cultural change required to pull off enterprise-wide transformation.

Getting blindsided by the COVID-19 isn’t doing organizations any favors on their transformation journeys, but even those who keep most of their budgets intact, there are very specific impediments to driving wholesale enterprise change. Here are 10 stumbling blocks derailing digital transformations. (more…)

8 tips for driving digital strategy during COVID-19

By Clint Boulton

From deliverable schedules to procurement windows, virtually every IT timeline has been compressed by the coronavirus crisis. Those three- to five-year horizons for digital transformations? They’ve shrunk to months thanks to the pandemic, say some CIOs and consultants.

As is often the case, the truth is more nuanced. Big Bang transformations have been streamlined — not sidelined — in favor of short-term priorities. Having stabilized email, boosted bandwidth and battle-tested VPNs to fulfill mandatory work-from-home policies, CIOs have set their sights on innovation. Companies such as Nationwide have digitized software development to accommodate employees working remotely and to serve customers without a hitch.

The new normal

Such is the new normal for most large companies, and IT “will be in the middle of that,” according to Rick Pastore, senior research director of The Hackett Group. Mobile devices and software, cloud and other digital tools grant CIOs greater flexibility than they’ve had previously in supporting how and where employees work, Pastore says.

Moreover, objections to smart automation, machine learning, advanced analytics and other emerging technologies that require robust investments will “melt away” — if they haven’t already, Pastore predicts. Many CIOs have created new analytics dashboards to chart productivity and have built bots to digitize manual tasks. Others have changed the way they meet with business peers during the pandemic, with a mind toward preserving that method in the future. (more…)

How businesses could emerge better after COVID-19, according to B Lab

By Adele Peters

As the coronavirus crisis and the ensuing economic fallout grows, many companies shifted their policies—in some cases, giving low-wage hourly and gig workers temporary access to paid sick leave for the first time. But when the crisis is over, will the companies that survive make more lasting changes?

Andrew Kassoy, cofounder of B Lab, an organization that certifies companies that focus on social good as B Corporations (B Corps for short), argues that the pandemic might accelerate shifts that were already underway. “I think there is already a new consensus that has formed over the last couple of years that we were moving from shareholder capitalism to stakeholder capitalism,” he says, pointing to examples such as a 2019 letter signed by CEOs in the Business Roundtable that signaled a new commitment, at least in words, to more social responsibility.

“I think that message has already been heard loud and clear in the culture,” he says. “And I think this crisis creates an opportunity because it makes it clear that we haven’t built a resilient economic system. This is an opportunity for us to focus on both how business and government play a role in building a more resilient economic system for the next crisis, and there’ll be more of these.”

The current crisis makes it obvious, if it wasn’t already, how many people have been living financially fragile lives. “There’s this oft-quoted statistic that 40% of Americans aren’t prepared for a $500 emergency, and now, we’re all having that emergency together,” Kassoy says. “While shareholder primacy didn’t cause the COVID-19 crisis, it certainly laid bare the fact that we have a system where workers and communities aren’t prepared for a downturn like this. You can see it in how fast the unemployment numbers went up. You can see the desperation of lots of workers to find alternative sources of income and the need for a massive bailout. And so in a different system, where companies were actually paying our workers well enough that people had reserves, we might be in a different situation than we are today and needing a multi-trillion-dollar bailout. And this will only be the first of several, I’m sure.”

Kassoy argues that B Corps, which have to meet strict standards for social and environmental performance, are actually better prepared to weather crises; during the last financial crisis, B Corps were 63% more likely than other businesses of a similar size to make it through the downturn. “We think that’s because those companies were more resilient,” he says. “They had stronger relationships with their workers, or their customers, or through their supply chains, that allowed them to make it through. I hope that we’ll see something similar this time around.”

It’s possible that more companies will choose to make changes to benefit workers. While many businesses are obviously struggling now, when the economy improves, some may decide to pay living wages and offer better benefits rather than adding to oversized CEO pay or making other investments.

Investors should also push for broader improvements, Kassoy says. “It’s pretty tough to expect individual heroic CEOs to change the whole business system. So we need the investment community to play a role as well. They, more than individual companies, have an interest in the stability of the whole system.” Government also has an obvious role—both in terms of setting conditions on companies if they’re given bailouts during the crisis, and by passing laws to permanently improve policies such as sick leave and access to healthcare. “It’s really about changing the rules of the game so that all companies have to be like B Corps.”

“If we get to the other side of this and we end up with the same system that we started with,” Kassoy says, “then we won’t have learned much.”

 

Source: Fast Company

Stay Positive

It is certainly a difficult and challenging time for all of us and we deal with the health and economic issues that are going on around us. I just read this article written by Tony Robinson  that I thought I would share with you.

“Life is not the way it’s supposed to be, it’s the way it is. The way you cope is what makes the difference.” – Virginia Satir

Now I know this may sound cliche, but the thing about cliches is that they’re typically true. Staying positive is only a small part in getting through the difficult times, but it’s an important part.

When you stay positive, you’re putting yourself in the best position possible to not only make it through those bad times, but become a better person in the process.

You can do one of two things when life takes a turn for the worst. You can remain positive and remind yourself that there really is a light at the end of the tunnel and that you’ll make it through, or you can curl up in the fetal position and relegate yourself to being nothing more than a victim of circumstance.

I’m not saying that you can never have a bad day, or get a little discouraged, or shed a tear. But I am saying you have to eventually pick up the pieces and start moving forward.