Can Remote Work Help Diversity Recruitment?

 

 

 

 

 

by David Hsu and Prasanna (Sonny) Tambe

New research from Wharton shows that technology firms pull a more diverse pool of job applicants when they offer remote work, a finding that could help shape how jobs are designed in the future.In their paper accepted for publication in Management Science, Wharton professors David Hsu and Prasanna (Sonny) Tambe analyzed thousands of technical and managerial jobs that were posted before, during, and after the peak of the COVID-19 pandemic. When the same jobs shifted from in-person to remote, that single change yielded a 15% increase in female applicants, a 33% increase in underrepresented minority applicants, and a 17% increase in total applicant experience.Although the study focused on tech startups, the professors said the results are relevant for business leaders across industries as they tackle the dual challenge of increasing workforce diversity and figuring out remote, hybrid, and in-person work.“We think that there’s going to be a lot of real-world importance [to this research] as companies think through what their policy is going to be. Is it going to be equitable? How do we encourage the right behavior and balance it against the needs and wants of the employees?” Hsu told Wharton Business Daily on SiriusXM during an interview about the paper, which is titled “Remote Work and Job Applicant Diversity: Evidence from Technology Startups.”The Flexibility of Remote Work for Diversity Applicants

Hsu and Tambe said they wanted to study the effects of remote work on women and minorities because they are often overlooked in emerging research on remote work. They are also statistically underrepresented in careers in science, technology, engineering, and math (STEM), despite well-established research showing that diversity boosts innovation. Continue reading

Top 5 Trends Expected To Drive HR In 2024

 

 

 

by Bjorn Reynolds

 

A profound transformation in human resources is underway, and it’s being driven by employees’ changing expectations and rapid technological advancements like AI. These factors will redefine how companies operate and connect with their workforce. As we explore the dynamic forces shaping HR practices, here are five key trends set to reshape the landscape.

Trend 1: Integrating AI In Business

If 2023 wasn’t the year of AI, 2024 definitely will be. Integrating new tools and projects into operations comes with a lot of enthusiasm, but it can also lead to several challenges. Businesses that rush to implement technologies without a strategic plan risk diving in without understanding the expected outcomes. This leaves the potential for suboptimal results initially, which could dampen the enthusiasm for new ways of working.

You must adopt a “crawl, walk, run” approach and view AI as a means to enhance business processes, improve decision-making and drive innovation. A strong change management plan is critical to successful integration, so your leaders must start with thoughtful adoption and a clear vision of how it can advance company goals.

By setting sound objectives for AI use, you can better guarantee your investment is purposeful and contributes to the overall business strategy. Start small, understand the technology and gradually scale up as you gain confidence and clarity about how AI can benefit your business. Continue reading

How to build genuine relationships that advance your career, according to a human connection expert

 

 

 

 

By Courtney Connley

 

When it comes to career advancement, “it’s not always what you know, but who you know,” might be trite, but it’s true. Relationships are key to personal and professional growth.

 

In fact, more than 80% of women at and above management level said they’ve used networking relationships to join a board, break into the C-Suite, or accept a new job with better pay, according to a 2023 networking study conducted by Chief and intelligence firm Morning Consult

At the first-ever ChiefX conference, New York Times bestselling author, psychologist, and professor Dr. Marisa Franco explained how relationships are essential to everything we do. Quoting psychotherapist Esther Perel, she said, “The quality of our relationships determines the quality of our lives.”

“The most pronounced difference between people who are very unhappy and very happy is their level of connectedness,” said the author of Platonic: How the Science of Attachment Can Help You Make — and Keep — Friends. But as a leading expert in human connection, Dr. Franco also admitted that building solid connections as an adult is sometimes easier said than done. In her conversation with ChiefX attendees, Dr. Franco discussed not only the value of strong relationships, but the three things leaders can do to build them in their career. Continue reading

6 ways to strengthen the role of middle managers

 

 

 

by Jennifer Dudeck

 

 

Middle managers are critical to every business, yet their roles are often unclear, and their training may come last, if at all. And now, in our hybrid world, the role of the manager is changing again. It’s never been more important that companies recognize the critical role their managers play and provide training that aligns with the world we work in today.

As HRE recently highlighted in coverage of its What’s Keeping HR Up at Night? survey, culture remains a top concern for HR leaders, along with employee engagement and retention. Since the chat in a company cafeteria or hallway may not happen as often, the flow of information needs to be more intentional.

As Zahira Jaser, a professor and editor, writes in an HBR article based on two decades of research, managers are likely to “increasingly become channels for relationships, influence and connection.” So, how can HR leaders help managers better fill this role and, in so doing, assist the company?

Clarifying and training middle managers Continue reading

Will Enterprise Cloud Spend Get Squeezed in 2024?

 

 

 

by Anay Nawathe and Shreehari Kulkarni

 

2024 will see more conscientious cloud investments as enterprises seek to balance continued belt-tightening with AI hype.

 

Despite an unprecedented slowdown in hyperscaler growth in 2023, cloud spending will continue to be a top consideration for CIOs in 2024. In fact, many of the predictions we made last year still hold true for 2024. Enterprises will continue to choose their deployment models based on the specialized services they offer. Cloud cost takeout and optimization will remain a top priority. And cloud will continue to drive additional hype for tech trends.

With increased awareness of cloud capabilities and increased access to new technologies, enterprises will drive more business value in 2024 by strategically investing in their cloud initiatives. Here are the top three trends to look about for:

  1. Cloud FinOps will expand its scope and role. The increased scrutiny on spending in 2023 brought cloud FinOps to the top of cloud priorities for many enterprises. Leaders needed a way to optimize hyperscaler (e.g., AWS, Azure, Google Cloud) spend, particularly for IaaS and PaaS services. In 2024, enterprises will expand the scope of their cloud FinOps initiatives to include on-prem/private cloud cost optimization, cloud software (i.e., SaaS) optimization and cost management for AI development (MLOps). Companies will also use it to help calculate total cost of ownership (TCO) and return on investment (ROI) for cloud migrations and decisions and how they identify revenue-generating opportunities through cloud architecture changes.
  2. Widespread adoption of AI will fall short of expectations. Despite the tremendous hype around AI in 2023, many enterprises will be slow to invest in large-scale adoption of AI services due to the many associated challenges and risks, including data residency, security, cost, availability and skillsets. However, use-case-driven deployment and experimental evaluation of AI services will continue to expand through 2024. Cloud spend on AI will be limited in 2024 until the experiments indicate a proven ROI.
  3. AI-driven IT operations (AIOps) will be the new standard for operations. 2023 saw several proven AI-driven IT success stories that saved enterprises 30-60% on operations spend. This is largely due to sophisticated AIOps platforms that have entered the market. In 2024, the industry should expect significant adoption of these enhanced capabilities with most IT operations initiatives incorporating AI. The ability to analyze large volumes of data and recognize patterns in real time will significantly improve core operations functions like root cause analysis (RCA), anomaly detection, IT service automation, full-stack availability monitoring, capacity planning and IT service management.

Continue reading