Position: Vice President, Communications, Media and Entertainment – North America

The Vice President Communications, Media and Entertainment Will have a team of 6-10 people (farmers and hunters) reporting into the individual.  He/she will be managing a large existing portfolio as well as prospecting for new logos in the communications, media and entertainment space.

Responsibilities: Grow the Business:  Drives sales opportunities to closure – increasingly selling a mix of defined solutions/extensions and new offerings or products into white space; wide range of service group offerings and deal structures

Develop Key Relationships:  Develops and maintains strong relationships with key client buyers: the Divisional head/C-Suite level; client decision making spanning multiple layers of organization.

Services offered: They offer strategic Business Process as a Service (BPaaS) solutions that are tailored to help our customers across industries to run, change, and grow their businesses, while enhancing the end-user experience across channels.

Their strong consulting practice and technology expertise drive successful front, middle, and back office operations.

Experience:

  • 10- 15 years’ experience in BPS business development in the communications, Media and Entertainment sector
  • Proven ability to develop new BPS business and meet quotas
  • Excellent communication skills and high level of maturity
  • Superior relationship management and networking skills for both internal and external customer/s
  • Excellent client handling skills, with ability to present and articulate various points of view
  • Ability to forge relationships across and throughout the internal organization

Personal Characteristics:

  • The ideal candidate is able to operate successfully in a fast-paced, ever-changing environment.  Energy, drive and an entrepreneurial spirit are necessary characteristics for success.
  • Strong and capable leader, able to win the confidence and trust of his/her team, shape the culture, and exert influence both internally and externally
  • Ability to establish immediate credibility among his/her peers, a professional who is respected for his/her leadership, intelligence and expertise
  • Superb negotiator and communicator

The role report to the President

If you are interested or know someone who might be, please let me know.

Larry Janis

Managing Partner I Integrated Search Solutions Group

P-516-767-3030 I C-516-445-2377

ISSG I Twitter I LinkedIn

 

Chief Strategy Officer

The chief strategy officer is responsible for the overall vision and mission of our client, conceptualizing and formulating strategic initiatives to further the mission, and ensuring the day-to-day activities . Reporting directly to the CEO, the Chief Strategy Officer (CSO) will work closely with the CEO, the Senior Leadership Team and the Board of Directors to develop the corporate strategy and guide the business through the strategic planning process. Primarily, the CSO will focus on building emerging business strategy with a 3-5 year perspective. Equally important, the CSO will devise a long-term (5-10+ years) strategy for a viable future, as well as sustaining the current core business in the short term (1-3 years).

Responsibilities

  • Leads the development of the strategic plan/framework for our client, and the detailed current year operating plan, while adhering to direction set by the CEO and Board of Directors. This includes formalizing and leading the strategic planning process with a focus on long term trends and outlook, near-term challenges and business priorities, and competitive intelligence.
  • Acts as a key advisor to the Chief Executive Officer on critical changes in the competitive landscape, global marketplace and external business environment.
  • Drives the execution of the strategy by working collaboratively with the other Executive Team members and ensuring that the strategy is communicated and easily understood by all throughout our client.
  • Ensures that strategic actions are completed at various levels to achieve desired results, leading our client’s approach to measurement and evaluation with the creation of an organizational dashboard for impact and organizational effectiveness to measure performance and progress towards strategic goals.

Requirements

  • A minimum of 10 years’ experience in strategic planning.
  • Seasoned professional, with a strong strategy orientation, who has previously held several business and operational roles in fast paced, complex environments. Work experience should include success in a period of growth and/or transition.
  • Must be willing to challenge the standard thinking with new ideas, new approaches, and new solutions.
  • Strong decision-making skills and the functional capabilities and leadership capacity to work and communicate effectively with people across the entire organization to see projects through from conceptualization to implementation. While strategic planning is a “must have” skill, executing that strategy is vital.
  • Exceptional creativity and problem-solving skills.
  • Experience in high quality service companies – i.e. Deloitte, Accenture, E&Y, PWC, McKinsey, Booze, Cap Gemini, or direct competitor experience – i.e. Genpact, WNS, CSC, Cognizant, HCL, Infosys, Sutherland Group, TCS, Wipro, etc…
  • Operational and / or P&L experience
  • Substantial working knowledge of management strategies, financial accounting, human resource planning, customer relations, and implementation of new technologies.
  • Professional / executive presence – an ability to bridge cultural boundaries and norms to overcome barriers and improve outcomes on a global and virtual stage, demonstrating courage, an approachable style, and inspiring confidence both verbally and in writing with the ability to translate and communicate complex topics in a variety of forums.
  • Ability to multitask with research projects, data analysis, coordination with the executive team, and acting as the public face of the company in the absence of the company’s CEO.
  • Strong working knowledge of strategic frameworks to analyze problems and to guide and develop solutions.
  • Master’s Degree or an equivalent combination of a Bachelors degree and experience.
  • Proven track record with strategy planning, development, and execution.

If you are interested or know someone who might be, please let me know

Sincerely,

Larry Janis

Managing Partner I Integrated Search Solutions Group

P-516-767-3030 I C-516-445-2377

ISSG I Twitter I LinkedIn

Process Manager, (Shared Services) Digital Solutions as a Service (DSaaS)

Our client’s global operations and delivers profitable growth through evolving processes, ensuring compliance and executing vital transactions. CSS is leading the way with digital solutions for business processes. As the CSS Senior Process Analyst (SPA), DSaaS, you will be responsible for executing this strategy and driving the DSaaS vision, scope, and scale in digital solutions. In addition, you will support the DSaaS team as they support, update, and build automation and digital products. Your ability to be open-minded, tech savvy, process oriented, and ability to speak the business language is essential as we work through our evolving operations.

Specifically you will:

  • Execute and influence DSaaS strategy and action plan
  • Support and coordinate the execution of the DSaaS vision, scope, and scale on digital solutions
  • Translate current business process to digitally optimized process building the bridge between the DSaaS and business teams
  • Translate action and performance of automation solutions to leadership
  • Engage with Corning finance and business leadership (up through the executive level) in a multi-national/multi-cultural environment to gain stake-holder alignment and present project status, findings, and results
  • Active project management including chartering, resource planning, budgeting, sponsor and executive committee review, planning, execution, stake-holder engagement, and project closure

Continue reading

BPO Sr. Manager Sales, Melbourne Australia

Responsibilities

  • Help client acquisition and generate business from Australia  international and domestic markets
  • Handle RFI/RFPs, generating new business leads, conducting prospect research, developing & delivering Corporate Presentations
  • Being involved in interaction with customers at senior levels, will be responsible for identifying opportunities and converting the same to business deals
  • Identify requirements from customers and match the required processes to convert the lead to a warm lead / prospect
  • Ability to coordinate and write proposals, as and when required
  • Research and analyze the pain points of a particular organization and make the right pitch at the right level
  • Interacting with technical people for specific requirement of the client
  • Relationship building, regular follow up with clients /
  • Preparation of marketing collateral and presentation, case studies, mailers
  • Market intelligence – Australia market feedback and research on existing clients
  • Is able to create Market based services propositions and develop the sub-market from a Sales
  • Hunting new logos and farming few existing accounts in the BFSI, Utilities and Retail segment.
  • Able to integrate into the global team and leverage existing domain/excellence expertise from within the global organization
  • Build and maintain a strong relationship with OEM partners and local

Requirements for the Position

  • BPO and IT Sales Experience is required
  • Bachelor’s Degree or equivalent
  • Overall 10+ years of experience, with minimum 5+ years of software sales experience
  • Last assignment with BPO/IT industry in a Sales role is
  • Strong written and verbal communication & technical writing
  • Working knowledge of costing for proposals, well versed with contact center requirements of various verticals, good understanding of the domian

Location

Melbourne, Australia

If this might be of interest to you or someone you might know, please let me know!

Larry Janis

Managing Partner I Integrated Search Solutions Group

P-516-767-3030 I C-516-445-2377

ISSG I Twitter I LinkedIn

Sales Director

 

Sales Director will be responsible for our clients  BPO’s North American opportunities – driving sales strategy, supporting execution and building your own book of business.

The ideal sales leader will have substantial BPO experience, technology experience, with a proven track record of partnering with leading technology enterprise companies, understanding their needs, and selling solutions. The candidate must have BPO, consulting and technology sales expertise, and be comfortable selling to and partnering with both Fortune 500 companies as well as promising technology startups. Management consulting experience is a plus.

This leader must maintain an attitude of customer service, focused on maintaining our goals of effective delivery and forging long term relationships with the accounts created, as well as the internal functions responsible for delivering on projects. This leader should be able to convince customers to embrace their project delivery to be done from World class delivery centers mostly based in African continent. Ideal candidate should have abilities to talk about Impact Sourcing in an authoritative manner and advocating the same while pitching with clients.

This role will be based in Seattle/Bay area.

 

Responsibilities:

  • Develop and execute new account plans, deliver presentations to new clients, and close business with a consultative solution-selling process
  • Successfully partner and manage the strategic growth relationship with top technology clients for their product development and management outsourcing needs, serving as a key business consultant, designing work processes and tasks that add value to their supply chain
  • Act as a  brand champion, communicating effectively the differentiated value of impact sourcing services
  • Partner with the professional services group in producing high quality work for clients, especially in new client trials and insights into improving processes
  • Bring competitive market intelligence and customer requirements back to product, engineering, and marketing teams
  • Drive the capture and monitoring of critical sales data, ensuring sales forecasting data is both accurate and complete and customer/market insights are consistently communicated to the m-team

 

Requirements:

  • BA/BS with a solid record of academic achievement; preference given to candidates with a strong technology or engineering background
  • 5+ years of overall sales experience, with at least 2 years consulting or technology services sales experience to F500
  • Outstanding executive presence and written and verbal communication skills
  • Experience owning an annual quota of $2-5M in direct sales
  • Experience with channel sales or alliances
  • Experience with leading development and management of a sales pipeline and key sales metrics

Attributes:

  • Aggressive growth orientation and comfort with an org-wide transparent objectives and key results process
  • Strong bias toward finding and implementing solutions
  • Passion for machine learning and AI, and using technology to deliver value to clients
  • Deep commitment to building an ethical, world-class company with technology and social impact at its core
  • At home in a very fast-paced environment with a high level of ambiguity

If this could be a fit for you or perhaps someone you might know, please let me know!

Sincerely,

Larry Janis I Managing Partner I Integrated Search Solutions Group

P-516-767-3030 I C-516-445-2377

ISSG I Twitter I LinkedIn