In this role, you will be responsible for evaluating existing processes, systems and solutions, and development of improvement plans. You will leverage relationships with key internal team members (e.g., managers, functional leaders, process owners) to facilitate the implementation of continuous improvement and operational excellence mindset, management practices and monitoring of processes to achieve the objectives set forth for one of our largest accounts. This role requires leadership and change management skills, problem solving, technology expertise, and extensive experience in operational excellence, process improvement and delivery of complex business processes to external clients.
This role requires leadership and change management skills, problem solving, technology expertise, and extensive experience in operational excellence, process improvement and delivery of complex business processes to external clients.
The person in this position will:
- Identify, lead and drive opportunity identification for changes, process improvements, transformations and transitions for one of our most exciting clients
- Drive development of standards across teams, build upon our practice methodologies and provide requisite training as appropriate
- Lead and contribute to altering and developing new internal workflows to accommodate new service offerings
- Oversee the implementation of large, complex projects or multiple, smaller scale projects contributing to building Axiom’s proprietary Intellectual Property in the rapidly changing Managed Contracts Services business area.
