Want to stop talking about what we’re going to do and actually be given the freedom to create rapid prototypes? Are you a developer/hacker/maker in your free time always exploring new technologies as they come out? We want people who are great at coding to try out new things, then hand off the top solutions to a team to industrialize the assets. Come build with us a techy startup-like team that is exploring new technologies to amp up our offerings. We are interested in people who can work in an agile fashion and help us quickly assess new technologies to determine their fit for BPO. We will be creating rapid prototypes and MVPs that allow us to get immediate client feedback to see if an idea has legs and should be invested in further. Work in a fast-paced agile environment to try out the newest and coolest tech and bring it to our BPO clients. Continue reading
Tech Innovation Lead
Lead the Tech Innovation Breakthrough Ideas team to experiment with new business models and technologies that may lead to disruptions of to our clients’ offerings. Coordinate, prioritize, and inspire the team to develop and test breakthrough ideas. Ensure the team has ample opportunities to expose technology innovations to business processes, capabilities and ecosystems to create innovation opportunities that either create disruptive value to clients or drive step-change operational performance improvements. Responsible for coordinating team members and stakeholders, including clients, internal business process owners, and executive management. Promote the team and its successes and gain the financial, executive, and operational support necessary to drive breakthrough ideas forward to maturity. Continue reading
Portfolio Executive, Operations – West Region Leader
The Regional Lead role requires a business leader capable of running a cross-industry portfolio of accounts, focused on transformation within the Procurement function. The role would lead teams whose goal it is to run healthy, growing, and profitable accounts, providing excellent service and impactful results to their Clients. The Regional Lead has an Account Team assigned to each portfolio account: an Account Lead, a Delivery Lead, and support by a centralized Procurement Operations Infrastructure group.
The Regional Lead needs to be comfortable managing multiple, and at times competing, Client priorities and Client relationships, setting in place structures that allow consistent touch points with Client sponsors (CPO, CFO, Heads of Supply Chain) while enabling their Account Teams to execute against an agreed upon direction. The Regional Lead will be the Procurement Executive point of contact for Clients, as it relates to our clients Procurement Operations work. Continue reading
Regional BPO Sales Leader-Procurement
The Regional Lead role requires a business leader capable of running a cross-industry portfolio of accounts, focused on transformation within the Procurement function. The role would lead teams whose goal it is to run healthy, growing, and profitable accounts, providing excellent service and impact results to their Clients. The Regional Lead has an Account Team assigned to each portfolio account: an Account Lead, a Delivery Lead, and support by a centralized Procurement Operations Infrastructure group.
The Regional Lead needs to be comfortable managing multiple, and at times competing, Client priorities and Client relationships, setting in place structures that allow consistent touch points with Client sponsors (CPO, CFO, Heads of Supply Chain) while enabling their Account Teams to execute against an agreed upon direction. The Regional Lead will be the Procurement Executive point of contact for Clients Continue reading
Account Executive, BPO
Responsibilities include:
Drive both short and long term growth through up-selling, profitable delivery and client satisfaction. Work closely with the Industry Groups to maximize outcomes and value to the client and profitability to our client, acting as a single point of contact for the organization and building trusted advisor relationships at the client. He/she may have accountability for a single tower on a medium-to-large account, or for multi towers on a small-to-medium account, or for multiple small accounts. Continue reading