Qualifications: Significant experience required; must have a proven track record of running a large scale BPO portfolio in insurance with P&L responsibilities. Background must include demonstrated ability to manage sales, grow revenue, and build a business practice. Prior experience must include operational responsibility for and understanding of personal lines BPO product offerings, with a focus on life and annuity products. Continue reading
Business Engineer/Solution Architects
Our Client: is a $10b North American information technology (IT) management and business process services (BPS) company with 71,000 employees in over 40 countries. It operates delivery centers in the US, Canada, Europe, and Asia.
Position Title: Business Engineer Continue reading
Global Head – Major Client Operations
The successful candidate will be responsible for the . His/her mission is to manage the P&L for the Company across all the client accounts. They will ensure implementation of best-of-breed practices and the Service Excellence Framework that allows the Company to deliver ‘Platinum’ standards of service that consistently exceed client expectations while building a world class service delivery organization. Continue reading
Director, Service Delivery – Network
Our Client: is a $10b North American information technology (IT) management and business process services (BPS) company with 31,000 employees in over 125 offices worldwide. It operates 15 delivery centers in theUS,Canada, Europe, and Asia.
Role and Responsibilities: The Service Delivery Director – Network is responsible for global network engineering and operations, including the configuration, operations, support, and optimization of all customer delivery networks. The Director reports to the VP Operations and is responsible for leading and developing the global operations professional staff. The position is also responsible for integrating new customers onto the network and ensuring that service level targets are met. Continue reading
Federal Business Development Director – Infrastructure Services
Our clients’ growing team is seeking a seasoned Sales Executive to drive sales of IT Outsourcing Services to new federal clients. This is an outstanding career opportunity with an organization that is focused on profitable growth around the globe. The position is designed for an experienced sales executive who is always one step ahead of the game. This sales executive must be able to define a sales strategy from the ground and up and help bring it to fruition by doing what it takes to succeed. We seek an individual who is a relationship builder, a team player, and is able to use his/her extensive business acumen to identify opportunities and pursue them quickly and effectively. Continue reading