Our client is one of the world’s foremost providers of consulting, technology, outsourcing services and local professional services. Present in over 40 countries with almost 145,000 people, they help their clients transform in order to improve their performance and competitive positioning.
Position:
VP BPO Sales Leader, US Continue reading
Operations Account Leadership Manager
Owns client relationship for the Operations contract which covers one or more of the Ops offerings. Responsible for client relationship, Profit and Loss management of the account, quality and risk with the services provided to the client, strategic positioning for growth and people management of the account. Interfaces with the Client Account Lead and appropriate leadership. Responsible for shaping and driving value led transformation for the clients. Continue reading
This first of a series of blogs designed to share with you the thoughts and insights of corporate leaders and their perspectives on the decision making process around outsourcing. Our first is with Ed Susman, who is with Citibank.
What are the most important attributes you seek in a potential provider/ partner?
While each sourcing opportunity is distinct with specific attributes that drive the selection of a provider there is one attribute that is transcendent, integrity. If a provider does not behave with integrity it does not matter how capable they are or what savings they might be offering. Sooner or later the anticipated benefits will be outweighed by the cost of a contentious relationship. Continue reading
Our client is recognized as a Top Tier player in the Business Process Outsourcing marketplace, Their innovative methods and use of the latest technologies deliver real efficiencies and reliability for business processes.
Key Responsibilities:
Strategic/Business Development
Appropriately manage relationship with the client covering all opportunity development aspects of the services provided. Continue reading
Our client’s Business Process Outsourcing (BPO) organization has an exciting opportunity for Sales Capture Leads selling procurement services. Their BPO Procurement business offers a full suite of source-to-pay BPO services including:
