Tag Archives: BPO

BPO Engagement Executive

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Our client is a Business Process Outsourcer, their  innovative methods and use of the latest technologies deliver real efficiencies and reliability for business processes. They have large, complex BPO contracts that accommodate several enterprise-wide processes, delivered from our global network of Business Process Outsourcing Service Centers.  Their delivery model combines onshore, near shore and far shore centers with access to process experts incorporating end-to-end process thinking in providing services in more than 40 European and Asian languages. Continue reading →

Buy Side BPO Management-Cross Tower BPO Transition Leader

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Our client has recently entered a BPO Outsourcing deal with a provider. The contract covers three G&A towers-F&A, HR, and indirect procurement.  This scope of BPO services is new to our client and as such needs an experienced, proven successful person to join their team as we embark upon this transformational program.    The ideal candidate will have a functional background in corporate finance and corporate controller duties, as well as 10+ years’ experience working for a tier 1 outsourcing provider. Continue reading →

F&A Head of Shared Services, Solutions and Client Engagement

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Looking for Experience in:

 

  •   Running F&A departments (preferably as CFO / Controller) or F&A Shared Services Centers with P&L responsibility for those divisions.
  • Demonstrated ability and maturity to sell and build relationships with C-Level executives (Shared Services Executives, CFO,  CPO divisions)
  • Experience in recommending F&A consulting, solutions, transitions & transformation to CxO clients Continue reading →

It’s time to break down the silos

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by David Poole

In the BPO industry, there’s a lot of talk about breaking down silos. However, the counter-intuitive truth of it all is that the BPO industry also creates silos.

Traditionally, BPO has been transaction-based, and limited to a specific service offering or function – like Collections or Accounts Receivable. Yet horizontal back office processes such as Finance and Accounting (F&A) and Procurement exist in every customer life cycle. As well, there are also a number of processes and sub-processes that support every customer interaction. Continue reading →

Inside with Jonathan M. Shean, President, Continuum

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Interviewed by Larry Janis, Managing Partner, Integrated Search Solutions

 

LJ:  Please share an overview of the services and processes that your firm offers.

JS:  Continuum is a professional services organization that helps Fortune 2000 companies buy and manage their print more effectively, thus reducing their costs and enabling them to better focus on their core business. 

Our primary offering is Continuum OnSourcing™, a turn-key print management solution that features a dedicated on-site team, transparent open-book model, shared economic incentives, and contractually guaranteed savings.  Continuum OnSourcing allows us to become a true extension of our clients’ organizations.  And the work we do day-in and day-out on behalf of our clients helps to minimize their costs while increasing the visibility and control they have over a critical area of spend.   Continue reading →