Our client is a leading supplier of specialized business process outsourcing (BPO) services that are delivered in our call centers through a diverse workforce across North America supporting clients in multiple vertical markets comprised of banks, energy and utility companies, health care providers, universities, and government organizations. We support the entire customer lifecycle that includes customer acquisition, full loan servicing, delinquency management, and collections utilizing a combination of voice, chat, email, SMS, and interactive voice messaging channels. As a result, employees enjoy the opportunity to grow, develop and build long-term careers in exciting industries, supporting the best brands in business, all while earning tenure with a specialty BPO leader.
Summary of Role
Senior level sales executive focused on new logo acquisition in the commercial segment of their business (e.g., utilities, financial services, communications, etc.), not government, education or healthcare. The incumbent is responsible for leading end-to-end sales processes that result in profitable revenue from new logo contracts.. Continue reading
The successful candidate will have responsibility for managing the delivery of services to maximize contribution to the success of major global clients. Services include Electronic Payment Services and other Order to Cash operations which include Credit, AR and Collections management, Cash Applications, Billing, and back office finance processing and customer services.![iStock_000008266083Small[1]](http://www.issg.net/wp-content/uploads/iStock_000008266083Small1.jpg)
The Payroll Manager is the strategic leader of our client’s payroll function which ensures that the financial, accounting, and business services provided meet or exceed expectations. The primary responsibility is to lead a team of associates who provide payroll, business support services, business systems analyses and development, workforce management systems support, payroll tax services, payroll accounting, and related banking services functions. The Payroll Manager liaises and collaborates closely with the client as well as outside vendors and 3rd parties to ensure successful execution of financial strategy by focusing on providing world class payroll services. The position has ultimate accountability for developing and implementing strategies and operating policies, practices and objectives that satisfy the product and services needs of the client for high quality and compliant payroll services at a competitive cost; empower associates and; align with overall strategies.