Tag Archives: Careers

New Opportunities in BPO

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Operations Account Leadership Manager

Owns client relationship for the Operations contract which covers one or more of the Ops offerings. Responsible for client relationship, Profit and Loss management of the account, quality and risk with the services provided to the client, strategic positioning for growth and people management of the account. Interfaces with the Client Account Lead and appropriate leadership. Responsible for shaping and driving value led transformation for the clients. Continue reading →

There Is No Shortage of Leaders

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by Gianpiero Petriglieri

“Our world looks in vain for strong leadership,” lamented the commentary for a new report by the World Economic Forum about the global outlook for 2015. The Geneva-based foundation, best known for its gatherings of world leaders, surveyed 1,767 experts about the major trends likely to keep troubling us in the year ahead.

Despite hailing from fields, sectors, countries, and generations often at odds—or even in conflict—with each other, respondents put their differences aside when it came to assessing leaders. 86% agreed that the world faces a “leadership crisis.” Continue reading →

What social-sector leaders need to succeed

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By Laura Callanan, Nora Gardner, Lenny Mendonca, and Doug Scott

Chronic underinvestment is placing increasing demands on social-sector leaders. New research suggests ways they can meet the leadership challenge.

It’s no secret that high-performing leadership is synonymous with private-sector success. Nor is there any shortage of research into the leadership qualities that matter most, their potential impact on financial performance, and the importance of investments in leadership development. But what about leadership quality and development in the fast-growing social sector? Continue reading →

A Rigid Mind Blocks Success. Try These 5 Strategies for Fearless Leadership

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Sherrie Campbell by Sherrie Campbell

Rigid thinking is natural to the human psyche. This rigidity causes people to repeatedly apply the same behaviors over and over to diverse business situations. The reality is that people are the most comfortable doing what they know or have done in the past.

The challenge that arises is that diverse problems require varied responses, yet human beings are especially prone to doing what they’re familiar with because it doesn’t awaken any fear.

Fear leads to rigid thinking and subsequently blocks abundance. This is how people get stuck in self-doubt, confusion and stress and their energy drains away as they dip into despondency and frustration. Continue reading →

Why Great Leadership Fuels Innovation

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By Patrick Lencioni

Bringing new ideas to life requires teamwork that only great leaders can elicit.

Admit it: you’re a little obsessed with innovation. I don’t blame you. Considering how fast markets evolve in today’s global economy and how quickly technology changes compared with even a decade ago, your growth almost certainly depends on creating new products–and new ways to serve customers–no matter what industry you’re in. Continue reading →