Tag Archives: Careers

Director, Service Delivery – Network

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Our Client: is a $10b North American information technology (IT) management and business process services (BPS) company with 31,000 employees in over 125 offices worldwide.  It operates 15 delivery centers in theUS,Canada, Europe, and Asia.

Role and Responsibilities: The Service Delivery Director – Network is responsible for global network engineering and operations, including the configuration, operations, support, and optimization of all customer delivery networks. The Director reports to the VP Operations and is responsible for leading and developing the global operations professional staff. The position is also responsible for integrating new customers onto the network and ensuring that service level targets are met. Continue reading →

Managing an Unpopular Change Effort

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by Bo Vestergaard

Produce more! Make it better! Spend less!

If you’re a first or second line manager, these demands from upper management may sound familiar. And odds are, you are going to fail at accomplishing them — two-thirds of transformation efforts do. In fact, 8 out of 10 times I can predict if companies will be successful. But I’m not a fortuneteller; I just look and listen for two things: Are the frontline employees engaged in crafting and implementing solutions? And do they express a sense of ownership about the purpose of the change? Continue reading →

Two Ways Women Can Network More Effectively, Based on Research

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by Athena Vongalis-Macrow

Despite their many efforts, networking continues to challenge women. Numerous studies back up this conclusion. Herminia Ibarra’s classic study revealed the centrality of networking for male workers, indicating that many networking opportunities are organized around male interests. The male-centeredness of networking means that making connections to get ahead continues to be an issue for many women seeking to progress their careers. Fellow blogger Sylvia Ann Hewlett notes that while affinity groups have shown to be successful, these networks tend to “devolve into a group of peers who gather to gripe about how it sucks to be a woman at our company.” For Hewlett, leveraging women’s potential career boost from networks lay in seeking sponsors or mentors to provide access and exposure to the executive levels. Continue reading →

Federal Business Development Director – Infrastructure Services

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Our clients’ growing team is seeking a seasoned Sales Executive to drive sales of IT Outsourcing Services to new federal clients. This is an outstanding career opportunity with an organization that is focused on profitable growth around the globe. The position is designed for an experienced sales executive who is always one step ahead of the game. This sales executive must be able to define a sales strategy from the ground and up and help bring it to fruition by doing what it takes to succeed. We seek an individual who is a relationship builder, a team player, and is able to use his/her extensive business acumen to identify opportunities and pursue them quickly and effectively. Continue reading →

Getting Stuck Can Help You Grow

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by Gianpiero Petriglieri

After an accident, there is often a second of calm when you realize that you are seriously hurt. Memory captures the scene in fine detail, as if you’re hovering outside your skin, before pain and confusion pull you right back in.

I can still see myself getting up from a fall, almost exactly thirteen years ago, dusting snow off my tingling left arm. It looks odd, no longer in its usual place. I am somewhere between medical school and settling into my residency, before I could even imagine working in a school of business. Continue reading →