by Gianpiero Petriglieri
Hardly a day goes by that I don’t meet it, the struggle with emotions at work.
The misunderstood colleague, filled with frustration, attempting not to show it; the executive wondering how to confront her team’s lack of enthusiasm; the student hesitating to confess his affection to a classmate. Continue reading
by Andy Molinsky
You want your employees to become more effective and emotionally intelligent communicators, savvier negotiators, more compassionate and effective deliverers of bad news, better coaches, and more sophisticated cross-cultural communicators. So you offer them interpersonal skills training. It’s a packaged solution that can pay great dividends for your business. Right?
Well, not so fast. Skills training is a huge industry, but also one with an equally huge failure rate. Companies spend billions of dollars annually helping their employees develop all sorts of interpersonal skills with questionable return on their investment. And the big question is, why? Why does training seem like such an obvious solution to a real problem when it doesn’t prove fruitful much of the time? Continue reading
By Bruna Martinuzzi
To be a successful leader or entrepreneur, we need to become intimate not only with our strengths but also with our blind spots, those aspects of our personality that can derail us. John C. Maxwell defines a blind spot as “an area in the lives of people in which they continually do not see themselves or their situation realistically.”
All of us have blind spots. A Hay Group study shows that the senior leaders in an organization are more likely to overrate themselves and to develop blind spots that can hinder their effectiveness as leaders. Another study by Development Dimensions International Inc. found that 89 percent of front-line leaders have at least one blind spot in their leadership skills. Continue reading
by Debbie Ruston
Regardless of whether we are talking about business, relationships or dieting, many people are accustomed to buying into their own excuses. Why is it that someone can state they want to achieve something, yet, when it comes to taking action, they don’t follow through?
-They were not committed in the first place – There is a difference between wanting something and actually committing to it. You can want to lose weight, but unless you are willing to implement proper eating and exercise, you will not reach the goal. This must be something an individual is willing to do for as long as it takes. That is commitment. Continue reading
by Melissa Janis
I received the secret to giving meaningful praise decades ago and didn’t realize it until I became a manager years later. It was an old-fashioned three sentence paper memo from my SVP. She said she was aware that I had persuaded a major client to endorse our product in a company press release. As with all good feedback, it was timely and specific. But the third sentence contained the magic: “You showed tremendous finesse.” Continue reading
