Tag Archives: Strategy

Three Questions to Advance Your Career

Posted on

80-john-beeson by John Beeson

 

 

 

In most organizations, professionals who want to move up get lots of feedback. Did you hit your numbers? Make your budget? How did you perform in managing a major project? Many companies provide you with so-called 360-degree feedback based on anonymous surveys from your boss, peers, and direct reports. And there is also, of course, your annual performance review. In reality, for managers seeking promotion, such feedback is of only marginal benefit because its frame of reference is how you’re doing in your current job, at your current level. To maximize your career progress, you need answers to three questions that focus on upward mobility — the answers to which are elusive in the vast majority of organizations. Continue reading →

Malcolm Gladwell Explains How ‘Strategic Disadvantages’ Can Make You A Great Leader

Posted on

Do some disadvantages come with a hidden upside?

Malcolm Gladwell, popular author of books like “Outliers” and the recent “David and Goliath,” thinks the answer is a resounding yes. In a conversation at the World Business Forum he discusses how “strategic disadvantages” such as a learning disability can be instrumental to your future success because they force you to adjust your learning strategies and work around obstacles from an early age. Continue reading →

Leadership Is Not a Solitary Task

Posted on

by John Coleman

 

 

An inspiring historical story is once again making the rounds at least partially because of its inclusion in Malcolm Gladwell’s new book, David and Goliath. In it, Gladwell tells the story of the French town of Le Chambon-sur-Lignon, which became a safe haven for Jews in Nazi-occupied France during World War II. Led by minister André Trocmé, the residents of Le Chambon-sur-Lignon saved between 3,000 and 3,500 Jews (in addition to others seeking refuge) from 1940 until the end of the war, bringing them into the community and hiding them from French and Nazi officials. By any measure, their actions were courageous and inspiring. They were also an example of the power of community in leadership. Continue reading →

7 Things You Should Expect From Your Leaders In 2014

Posted on

Glenn Llopisby Glenn Llopis

Employees expect a lot from their leaders and when they don’t get what they expect they begin to lose trust and respect for their leader.   As the workplace continues to transition from a knowledge to a wisdom-based environment, the requirements for great leadership are changing.  For example, leaders must have greater emotional intelligence so they can connect more intuitively with their employees.   They must become better listeners, opportunity enablers and exceptional coaches.  Because employees are in search for high-trust relationships, leaders must be more instinctually connected with their employees and this requires them to be more self-aware about how their overall behavior and the example they set impacts the performance of others. Continue reading →

The Masters of the Mix

Posted on

by Michael J. Salvino, Walter G. Gossage, Mary Lacity

The benefits of effective change management in BPO are measured both an individual and an organizational  level. Companies that are attentive to transition issues and supporting the retained workforce can drive topline benefits from a more effective functional  organization.

Imagine your chagrin: You bought a sophisticated new audio system for your home, and all the electronics retailer did was deliver it, plug it in and leave. Continue reading →