Summary Description
Senior level leader to develop client specific solutions, financial models and proposals on large, complex opportunities in the revenue-cycle/accounts receivable management and student loan servicing space. This leader integrates the client needs with sales, finance and operations to increase win-rates, deal profitability and solution deliver-ability.
Principal Responsibilities
- Develop and lead our solutions and go-to-market strategy to create and deliver competitively differentiated client solutions and proposals working with teams and key partners
- Define the client specific solutions, presentations, client proposals and support the CAMs and sales teams in client pursuits
- Lead our complex solution costing/pricing, solution development and support with operations, technology, finance and compliance
- Oversee the RFP team and response quality, accuracy and competitiveness to increase win-rates
- Oversee the client implementation plans for successful, timely onboarding
- Oversee and track the client audit process, content and support for high quality successful audits
- Provide feedback to management to improve the success of sales, solutions, pricing and go to market strategies and be recognized as an industry expert
- Perform other duties as assigned by management.
Qualifications
- Bachelor’s Degree, preferably a Master’s degree in business, engineering, operations, or IT
- 10+ years of operations, solutioning and client services experience
- Subject matter expert in accounts receivable solutions, operations and technology
- Experience selling 1st Party, 3rd Party B2C/B2B Collections, ARM/BPO to Fortune 1000
- Large scale ARM operations and client delivery experience with specific transformation results
- Excellent interpersonal, written and oral communication skills.
- Positive, high energy, leader with strong ability to get things done
- Ability to travel and adapt to a flexible schedule
Total Compensation
Attractive base compensation and incentive plan, and a comprehensive health and welfare, and retirement program.
If you are interested or know someone who might be, please let me know
Larry Janis, e:janis@issg.net, p: 516-767-3030