By: Jill Barth
The relentless pace of change is one of the biggest challenges facing organizations, with no signs of slowing, according to recent research. Accenture’s latest Pulse of Change report finds that most C-suite leaders and employees anticipate significant transformation this year, with the rapid rise of generative AI accelerating this shift and making technology and talent top priorities.
However, taking advantage of AI often requires rethinking work structures, organizational design and workforce strategies.
“As we look to the future, predictive AI will enable HR teams to foresee workforce trends, spot skill gaps and customize training programs,” says Kelly Jones, chief people officer at tech company Cisco. “Additionally, AI-powered sentiment analysis will help us gauge employee engagement and wellbeing, allowing us to offer timely interventions when needed.”
HR leaders must navigate the dual challenge of transforming their own function while supporting broader business reinvention. Businesses now have more options than ever to use AI solutions, but to be successful, HR leaders must address two urgent challenges, according to Karalee Close, Accenture’s global lead for its talent and organization practice. These are: Restructuring organizations to align with new work models and ensuring employees have the right skills.
Organizational design around new tech
AI is expected to change how employees spend nearly half their working hours, creating an opportunity to refine training and development strategies. Companies can use AI and data analytics to personalize learning, make training materials more accessible, and align development with employee needs. Understanding what motivates employees and how they prefer to learn allows organizations to create meaningful growth opportunities at all levels. (more…)