The Senior Program Manager, will lead multi-disciplined teams managed by IT and Business Operations Projects Managers driving a large complex program of work. The jobholder will be responsible for financial/budgetary controls, program-wide resource requirements and program status reporting. Working closely with the client and commercial management teams on one of key client accounts. The jobholder will provide exemplary people management, monitoring and maintenance of governance standards and enforcing corrective action where required with consistent delivery of timely, concise, accurate and relevant communications to stakeholders from Board level to front line, internally and to client.
Qualifications:
- A minimum of 10 years’ experience in Program Management of large complex Programs
- Experienced in System Data migrations required
- Excellent Stakeholder management experience required
- Professional project manager certification PMP/PgMP
- Experienced working in a highly demand client facing role
- Strong systems background required
- Experienced in change management and scope management
- Strong leadership qualities in mitigating Program Risks
- Experienced in a Business Process Outsourcing environment
Skills and Experience:
- Experience in Relationship Management and or Client facing Operational management.
- Considerable experience in financial operations and management of shared services / outsourcing operations – ideally in a BPO outsourcing organization environment.
- Strong experience in Order to Cash and the related services
- Experience of working in, across and managing teams in global environment.
- Keen appetite to strive for continuous improvement
- Relentless drive to identify core of issues and drive for resolution and best practice process implementation
- Strong commercial awareness to support partnering for Value Add.
Location: Northern California
If this sound like a great opportunity for you or someone your know, please let me know
Larry Janis, email: janis@issg.net