Outsourcing Solution Architects roles are client-facing role that interprets and translates client requirements into a solution that can be configured from a standard set of offerings. The SA operates as a single point of contact or as part of a team (on large deals with multiple SAs) accountable to the Sales leader from Stage 1 to deal closure and the transition to the delivery organization(s).
Responsibilities include:
- Single point of contact accountabilities
- Managing all operating group, senior client buyer and functional owner relationships for the designated solution
- Driving the necessary sign-off of the solution with proper input from the operating groups on client business objectives, industry, risk assessment, budget and preferences (see service group rules/process and escalation approach for specifics)
- Managing the sales team, subject matter experts required during the sales process and the communication/ collaboration with the delivery organization(s)
- Directing and coordinating with Legal & Commercial and Corporate Transaction Services (CTS) in areas specific to the solution to ensure use of standards
- Collaborating with the operating groups to provide input to terms and conditions and in some cases accountable for specific contractual terms and conditions
- Identifying leadership contacts for service transition and operations and ensuring appropriate solution plan transition for closed deals
- Interfacing with the delivery organization/s to ensure effective transition, shape services, collaborate on clear solution assumptions, determine appropriate service delivery locations and related cost to deliver
Basic Qualifications:
- A minimum of 6 years of experience in BPO outsourcing
- A minimum of 3 years of experience in finance and accounting for the F&A roles
- A minimum of 3 years of experience in HRO for the HRO roles
- A minimum of 3 years of experience in business development, sales strategy, and/or proposal development role
- A minimum of 3 years of experience with Solution Planning/Deal Shaping
Locations: most US locations will be considered
Compensation: base mid-high 100s plus incentives and benefits.
If this might be a fit for you or someone you might know. Please contact me:
Larry Janis, Phone: 516-767-3030 email: janis@issg.net