LJ: Since some of our readers may not be familiar with Trident Capital, would you give us an overview of the firm?
MB: Trident Capital is a leading venture capital and venture growth firm that invests in companies that are solving big problems of our time through technology and innovation. We invest across multiple stages, from early startup to growth buyouts, in the Software, Internet and Technology-Enabled Services sectors. Continue reading
Written by Cliff Justice, KPMG Partner, Shared Services and Outsourcing Advisory
There is a revolution taking shape in the business services industry, one that disregards the traditional shared services and outsourcing paradigms and centers the design of support services on the needs and priorities of the enterprise as a whole.
Since the information technology outsourcing mega-deals of the 1990’s and through the expansion of offshoring and business process outsourcing in the 2000’s, companies have consistently sought ways to use sourcing strategies to reduce the cost of back office services. Continue reading
Interviewed by Larry Janis, Managing Partner, Integrated Search Solutions Group, LLC
LJ: What are the most important values that a law firm brings to the process of outsourcing? Is it different from the buy side versus the sell side?
AS: I represent both buyers and providers in the outsourcing market and believe my value as legal counsel is identical in both situations. My responsibility to all of my clients is to assist them through the process of creating an equitable and reliable contract that ensures they receive the economic benefits and service requirements that drive their business case, wrapped with an appropriate allocation of risk and predictable exit strategy that allows both parties to manage the benefits, costs, and inevitable change during the course of the commercial relationship. Continue reading
Interviewed by Larry Janis, Managing Partner, Integrated Search Solutions Group.
LJ: Anoop, would you please share with us your current role and responsibilities.
AS: I am currently responsible for Accenture’s Products BPO business, which includes all our work within the following industry sub-groups: automotive, industrial, transportation, retail, life sciences and consumer goods. Products is one of our more mature industry groups and we have experience within most of our core BPO offerings within this sector. I also play a broader role in ensuring that our BPO business is integrated with our industry programs across Accenture, ensuring that we are driving the business successfully into each of the industries that we operate in. In that role, I work closely with colleagues across all of Accenture’s other operating groups (Communications, Media and Technology, Financial Services Health and Public Service and Resources), our industry teams and our key account teams. Continue reading
Accenture is a global management consulting, technology services and outsourcing company, with more than 244,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments.
