4 Steps to a Better Management Technique

photo_uniqueEffectively managing people is difficult, and no one is born knowing how to do it. Fortunately, management can be learned. We suggest following these four steps, which are simple, but time tested:

1. Set appropriate goals.

Goal-setting is essential. It helps employees prioritize their activities and focus their efforts. When setting goals with employees, you should make sure that they are SMART goals (specific, measurable, action oriented, realistically high, time and resource bound). The goals must also be meaningful to the employee. Sufficient rewards for goal achievement and consequences for failure should be specified. This will ensure that the goal and what’s needed to achieve it will rise to the top of the employees’ “To Do” list. Continue reading

Engagement Is a Means, Not an End

Michael Schrageby Michael Schrage

An executive friend in an organization and industry riven by digital disruption and declining margins confided over lunch how dramatically her new CEO had impressed everyone at a recent executive offsite. “She listened carefully to people’s complaints about all the processes and obstructions they felt got in the way of their doing their jobs,” said my friend, “and instead of pushing back or challenging them, she agreed and said she’d do everything she could to get those obstacles removed….People were amazed and energized.”

Responsive CEOs are wonderful. But, knowing the industry well, her declared commitment suggested more than an understandable desire to eradicate unhappy bureaucratic burdens. She likely wanted to see how well her top people understood their own effectiveness. The unspoken deal: eliminating organizational impediments would radically improve their business results. Continue reading

How to Hire Without Getting Fooled by First Impressions

By Tanya Menon and Leigh Thompson

Dr. James is a leading ophthalmologist at a major medical clinic. Passionate about medicine, he wanted to hire someone to run the business operations of his practice. He carefully reviewed over 200 resumes and conducted background checks, finally deciding to hire Mike, a highly credentialed MBA who seemed to check off all the boxes Dr. James was looking for in the new hire.

But within weeks, Dr. James realized that he’d made a big hiring mistake. Despite a stellar performance in the interview, Mike disrupted the office within his first month on the job. He communicated with the staff mostly by email or spreadsheet assignments, and when he attended meetings he seemed absorbed with his smartphone and would roll his eyes when the staff didn’t understand certain accounting or finance terms. Continue reading

The one leadership skill that impacts overall success

By Lydia Dishman

The single most important skill of a good leader may not be what you think. Although it is important to be visionary and a strategic thinker, a new study suggests that it’s more rooted in their daily dealings with people.

According to DDI, the leader who’s mastered having successful conversations is most likely to do well steering their team and/or their business. “By the end of each day, leaders likely have had multiple conversations with a range of their constituents,” DDI’s researchers write. “Each of these interactions will collectively determine their ultimate success as a leader.” Continue reading

Vice President of Business Solutions

 

The Vice President Business Solutions is responsible for the Management and Development of the US sales team and its members. The role will also be directly responsible for key client relationships and in building and promoting sales opportunities within all of the company’s accounts and respective territories.

 

Our Client: Is the world’s largest integrated employee support services and work-life provider. Service centers in Raleigh, N.C., London, Toronto, Dublin, Singapore, Bangalore, Lisbon, Lille (France), and Tokyo support more than 40 million employees in over 30,000 organizations, across more than 200 countries and territories. Continue reading