What is top talent and how is that identified?

As a part of our talent acquisition engagements, we ask our clients how they define “top talent” and how they would assess those traits in the interview process.  Reflecting on the insightful comments we hear every day, we thought there would be great value in a new blog in which senior executives/thought leaders share their “Take on Talent.”

This is the sixth in a series of blogs/interviews with senior executives who are thought leaders in the areas of Talent Acquisition, Career Development and Leadership who will share their perspectives on this ever present question.

 

Bendor-Samuel Peter.highres

Peter Bendor-Samuel founded Everest Group in 1991 with the vision to assist the then nascent out sourcing and global services industry to evolve more powerful and effective mechanisms to create and capture value. Everest Group is now a leader in the global services industry, and is constantly at the intersection to show other firms how to take advantage of disruptive technologies, innovative service vehicles, and game-changing talent models.

 

Peter is the author of the industry best-selling book, “Turning Lead Into Gold: the Demystification of Outsourcing.” He is a regularly featured thought leader in international business media including the Wall Street Journal, New York Times, and Financial Times, and is a frequent keynote speaker at various industry events. Continue reading

4 Steps to a Better Management Technique

photo_uniqueEffectively managing people is difficult, and no one is born knowing how to do it. Fortunately, management can be learned. We suggest following these four steps, which are simple, but time tested:

1. Set appropriate goals.

Goal-setting is essential. It helps employees prioritize their activities and focus their efforts. When setting goals with employees, you should make sure that they are SMART goals (specific, measurable, action oriented, realistically high, time and resource bound). The goals must also be meaningful to the employee. Sufficient rewards for goal achievement and consequences for failure should be specified. This will ensure that the goal and what’s needed to achieve it will rise to the top of the employees’ “To Do” list. Continue reading

Are You an Alpha Male Leader?

By Manfred Kets de Vries

Leadership with education

When drive, competitiveness and commitment are too much.

Jeff Bezos, the Chairman and CEO of Amazon, is hailed as one of the most prominent captains of industry. Known for his charisma, business prowess, and bold, innovative ideas, Bezos’ pursuits are driven by tenacity and an urgent sense of mission. For many, his professional trajectory and key role in the growth of e-commerce is inspirational. But Amazon employees have discovered another side to this dynamic leader.

Working for Bezos is quite a challenge. He is a typical alpha male: hardheaded, task-oriented and extremely opinionated. He is known to get very upset when things do not go his way, and living up to his excessively high standards can feel like a mission impossible. Continue reading

Engagement Is a Means, Not an End

Michael Schrageby Michael Schrage

An executive friend in an organization and industry riven by digital disruption and declining margins confided over lunch how dramatically her new CEO had impressed everyone at a recent executive offsite. “She listened carefully to people’s complaints about all the processes and obstructions they felt got in the way of their doing their jobs,” said my friend, “and instead of pushing back or challenging them, she agreed and said she’d do everything she could to get those obstacles removed….People were amazed and energized.”

Responsive CEOs are wonderful. But, knowing the industry well, her declared commitment suggested more than an understandable desire to eradicate unhappy bureaucratic burdens. She likely wanted to see how well her top people understood their own effectiveness. The unspoken deal: eliminating organizational impediments would radically improve their business results. Continue reading

How to Hire Without Getting Fooled by First Impressions

By Tanya Menon and Leigh Thompson

Dr. James is a leading ophthalmologist at a major medical clinic. Passionate about medicine, he wanted to hire someone to run the business operations of his practice. He carefully reviewed over 200 resumes and conducted background checks, finally deciding to hire Mike, a highly credentialed MBA who seemed to check off all the boxes Dr. James was looking for in the new hire.

But within weeks, Dr. James realized that he’d made a big hiring mistake. Despite a stellar performance in the interview, Mike disrupted the office within his first month on the job. He communicated with the staff mostly by email or spreadsheet assignments, and when he attended meetings he seemed absorbed with his smartphone and would roll his eyes when the staff didn’t understand certain accounting or finance terms. Continue reading