Tag Archives: Leaders

Three Steps for Successful Digital Integration

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by David Dubois

The “uberisation” of the economy is making companies rush into digital integration, but they need to build some critical capabilities before investing.

In the face of emerging digital disruptions across fields as varied as healthcare, transportation or even banking, companies have massively increased their digital investments. For instance, a survey by eConsultancy revealed that 77% of companies plan to increase their digital marketing budget in 2015, a sharp 71% increase compared to the preceding year. Continue reading →

Global Service Delivery Director

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Position Objective:

The successful candidate will have responsibility for managing the delivery of services to maximize contribution to the success of major global clients. Services include Credit, AR and Collections management, Cash Applications, Billing, and back office finance processing and customer services.

You will have considerable and proven operational management skills and also possess the stature to effectively represent the business to clients, and a flexibility of approach to respond to changing demands across the business.  You will drive and work collaboratively with colleagues across sites to achieve organizational and client goals. Continue reading →

Sustaining a Global Life

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linda brimm.jpgby Linda Brimm

Global Cosmopolitans are often pigeon-holed by organizations as mobile and adaptable people, standing ready to be parachuted into the next market. But they should push back when they want to go “home” or stay put for a while and companies should listen.

Luisa, a former South American student of mine got yet another international assignment. This time, her company wanted to send her from the head office in the UK to Australia. She had been pegged as someone who could move anywhere. She’d done it before, many times. But this time was different; she wanted to stay in one place and settle for a while. Right after the birth of her second child, HR offered her a promotion in Australia. She tried to explain that she had gained many skills that she could use as a result of her mobility in the head office, but she felt tagged as easily mobile. They had given her a promotion and set up the new position, but this time, she didn’t bite.  She used this as an opportunity to decide what would be best for her. She changed companies. Continue reading →

5 Reasons You Should Always Be Looking for a New Job

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by Jessica Kleiman

You may be really happy in your job and that’s great. But if a recruiter calls or a friend tips you off to a great position that fits your skills, are you ready to pursue it? If so, is your resume current? Are you constantly connecting with people in case a better opportunity presents itself?

Often, we get comfortable (a.k.a. lazy) in our current positions and don’t think about what might be next for us on the ladder of success. But you never know when your dream job will come along—or when you might lose the one you have. Here are five reasons why you should be always be seeking out new opportunities and laying the groundwork for your next career move: Continue reading →

A First-Time Manager’s Guide to Leading Virtual Teams

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by Mark Mortensen

In the past, new managers often had the luxury of cutting their teeth on traditional collocated teams: groups of people, sitting down the hall from one another, who met up in conference rooms to hash out what they were trying to achieve and how to get there. Unfortunately, today’s increasingly global work environment does not always afford that luxury. Many first-time managers find themselves assigned to a team of subordinates scattered far and wide.

Managing a distributed team can feel overwhelming as it requires you to navigate many different types of distance: geographic, temporal, cultural, linguistic, and configurational (the relative number of members in each location). Every one of these dimensions affects team dynamics and, therefore, has an impact on effectiveness and performance as well. Daunting as that may seem, there is good news in the form of a large and ever-increasing body of research and best practices on how to increase your odds of success. But first, it’s important to understand which aspects of team dynamics are, and are not, affected by distance. Continue reading →