3 Things Managers Should Be Doing Every Day

by Linda A. Hill and Kent Lineback

“When are we supposed to do all that?” That’s the question we constantly get from new managers, only weeks or months into their new positions, when we describe the three key activities they should be focusing on to be successful as leaders: building trust, building a team, and building a broader network. To their dismay, most of them have found they rarely end a day in their new positions having done what they planned to do. They spend most of their time solving unexpected problems and making sure their groups do their work on time, on budget, and up to standard. They feel desperately out of control because what’s urgent–the daily work–always seems to highjack what’s important–their ongoing work as managers and leaders. Continue reading

7 Things That Make Great Bosses Unforgettable

by Travis Bradberry

Some bosses are harder to forget than others. While bosses can be unforgettable because they make life miserable, the most memorable bosses stick with us because they change us for the better.

When I ask audiences to describe the best and worst boss they ever worked for, people inevitably ignore innate characteristics (intelligence, extraversion, attractiveness, and so on) and instead focus on qualities that are completely under the boss’s control, such as passion, insight, and honesty. Continue reading

Treat Promises to Yourself as Seriously as Promises to Others

by Michael E. Kibler

Successful leaders keep their promises. They take their responsibilities to others seriously, and, when necessary, they put aside their own needs for the good of the organization. As Simon Sinek put it in his bestselling book, Leaders Eat Last: “Leaders are the ones willing to give up something of their own for us—their time, their energy, their money, maybe even the food off their plate…Unless someone is willing to make personal sacrifices for the good of others to earn their place in the hierarchy, they aren’t really ‘alpha material.’”

In my firm’s work with and analysis of more than 1,000 senior executives around the world, we’ve found that this description is only half right. Of course leaders sacrifice aspects of their personal lives at times; that’s the price of admission in today’s competitive work environment. But those who subjugate their own personal needs for healthful diet and exercise, sleep and recreation, personal connections, professional development, cultural enrichment, and community engagement over five, ten or 20 years eventually succumb to a phenomenon we refer to as brownout—the graduated loss of energy, focus, and passion, which ultimately diminishes their success. Continue reading

Why Leadership Development Programs Fail: Revolutionizing On-The-Job

By David Carder

In response to an argument McKinsey made for why leadership development programs fail, we made two cases for how they succeed: when they set and communicate realistic expectations, and when they are built on solid, empirical research foundations Going beyond the debate on why programs succeed or fail, I’d like to share some bold ways to implement effective leadership development programs.
We have worked with and observed organizations that are creating real, far-reaching changes in how leadership development participants apply what they have learned on the job. They are fundamentally reshaping the environment in which their learners work and, therefore, redefining the 70 in the 70:20:10 model . Continue reading

Application Outsourcing Sales

We have been engaged to find sales talent for our client. Here is an overview of the roles:

The Sales Capture Lead Retail manages the opportunity sales pursuit and close opportunities using deep sales process and offering expertise. Develop and direct the sales efforts for new client target acquisition and/or direct the efforts to ensure execution of sales strategies geared toward protecting and growing business with existing clients. Continue reading