Tag Archives: Leaders

3 Simple, Yet Critical Musts for Onboarding Success

Posted on

Marty FukudaBy Marty Fukuda

Organizations spend a great deal of resources, including time and money, selecting the perfect hires. Many businesses have developed training programs to teach new recruits the ins and outs of technical procedures as well as details about their products, services and software.
Yet often some essentials are neglected. During the first few days of an associate’s career, amid those nervous, impressionable moments, a company should lay the groundwork for a lasting powerful relationship with the person involved. Continue reading →

Why Innovative Leaders Aren’t The Same As Great Leaders

Posted on

By Jane Porter

Just because you’re full of new ideas doesn’t mean you’re prepared to lead others. An innovative leader’s role is to build a community.

Innovation is elusive and full of contradictions. It’s about breaking from convention and going in a new unprecedented direction, but also requires incredible teamwork.

That’s why heading up innovative companies requires a set of skills unlike those required of the leaders of traditional companies, argues Linda Hill, professor of business administration at Harvard University. Continue reading →

The Holistic Approach To Good Leadership

Posted on

By Raja Rajamannar

Thinking outside the box is great—but turning one’s gaze inward can produce surprising results.

Leaders must look out: For their companies, for their teams, for themselves. For trouble on the horizon and the light at the end of the tunnel. For all the challenges and the opportunities.

But what’s become only clearer to me throughout my career is that the most effective leaders also look in. They turn the lens around to work on themselves; to learn more, always; to exercise and stay in good shape; and to go a bit deeper than that too. Continue reading →

Engaged Employees: Your Company’s No. 1 Competitive Advantage

Posted on

by Chris Boyce

 

If you asked 100 CEOs what their company’s competitive advantage is, how do you think they’d respond? A few might say they make a superior quality product, or they’ve got a bulletproof business model. I’m willing to bet, however, that the majority of the CEOs of leading organizations would say it’s their people — and although that may seem like a soft answer, it’s true — and anything but soft.

Think about it. No matter how good your product is, you still need a stellar team to design it, build it, improve it, sell it and service it. No matter how solid your business model, you need great people to back it up and deliver on your company’s promise to your stakeholders. Continue reading →

New Opportunities in BPO

Posted on

Operations Account Leadership Manager

Owns client relationship for the Operations contract which covers one or more of the Ops offerings. Responsible for client relationship, Profit and Loss management of the account, quality and risk with the services provided to the client, strategic positioning for growth and people management of the account. Interfaces with the Client Account Lead and appropriate leadership. Responsible for shaping and driving value led transformation for the clients. Continue reading →