Toxic Talent Management Habits

80-Tomas-Chamorro-Premuzicby Tomas Chamorro-Premuzic

All organizations have problems, and they always involve people. Indeed, talent management issues are a major cause of organizational underperformance. For example, a recent report by Deloitte, based on data from over 2,500 business and HR leaders from 90+ countries, shows that employers around the world are poorly prepared to tackle key human capital challenges, such as “leadership, retention and engagement, the reskilling of HR, and talent acquisition.” I see five specific bad talent habits over and over again. They all threaten the effectiveness of the modern organization. Continue reading

What Do You Stand for As a Leader?

by Shawn Murphy

I wonder what it was like to be on the battlefield when the war ended? To take up arms against another group of human beings cannot be easy. But to do so for independence, or for a bigger purpose that called men forward with belief in their hearts and determination in their aim, the casualties was a price to pay.

Last Friday, the U.S. celebrated its independence on the 4th. Military service is one of the most honorable choices to be made, particularly when defending freedom. My mind, however, wanders to those moments where flashes of leadership beckoned a commander to show what he stood for no matter the odds or decisions that needed to be made.

Now to show what you stand for can be an ego-driven act. I’m not interested in this. What I want to look at are the realities testing what a commander stood for and what leaders can learn today. Continue reading

Can You Simplify Your Organization?

32f99cf676d10ad8956e1b.L._V352357172_SX200_written by Neal Thornberry

Complex organizations are just that—hard to get your arms around in terms of structures, processes and relationships. Even good intentions can create their own unintended complexities.

The best thing senior management can do is to make the road to innovation clear. If managers haven’t built it, or worse yet haven’t communicated it, they need to do so. Continue reading

Paying it Forward with your Customers: 3 Steps to Selling Value

written by Jay Ackerman

 

All too often, customer/vendor relationships are anchored around two milestones in the customer lifecycle: the initial sale and renewal sale. Typically, these two points in time experience the greatest, if not only, customer outreach and engagement. With the rise of the Cloud and Subscription Economy, it’s easier than ever for customers to switch providers at a moment’s notice. As such, the one-time sales approach is now replaced with a value-driven approach anchored in customer lifetime value (CLV). Today, customers only want to pay for what they use, and they only use what is considered to be of value.

Rather than focusing on points where the money is made – initial sale and renewal – vendors should take a “pay it forward” approach to customer success across the customer life cycle. Continue reading

Sales Leaders-Sourcing & Procurement

Our client’s  Business Process Outsourcing (BPO) organization has an exciting opportunity for  Sales Capture Leads selling procurement services. Their BPO Procurement business offers a full suite of source-to-pay BPO services including:

  • Sourcing and category management, including sourcing, demand management and supplier performance management.
  • Sourcing support, including spend analytics, market analysis, spot buy, auction services and contract administration.
  • Procurement operations, including requisition processing, invoice processing, travel and expenses processing, supplier enablement and catalog enablement. Continue reading