Three approaches to employee development that sound like great ideas, but really aren’t

by Melissa Janis

 

 With employees feeling overwhelmed by ever-increasing task demands, it’s harder than ever to make employee development a priority with its longer term, often “squishy” topics. Fortunately, there are leaders who understand the value of focusing on employee development and look to leverage it to boost productivity, engagement and retention for today as well as to build for the future. Continue reading

Emotions Are Data, Too

by Gianpiero Petriglieri

Hardly a day goes by that I don’t meet it, the struggle with emotions at work.

The misunderstood colleague, filled with frustration, attempting not to show it; the executive wondering how to confront her team’s lack of enthusiasm; the student hesitating to confess his affection to a classmate. Continue reading

Sales Origination Leads – Communications Media & Technology

 

Sales professionals are dedicated to growing a profitable pipeline and/or backlog of sales, through deal origination, sales negotiations and closure. They own the sales process and outcomes.

 

Job Description

 

The Origination Sales Lead is responsible for working with existing account teams to initiate, qualify and support the capture of consulting or outsourcing opportunities that are profitable to our client and have a compelling value proposition to the client. The Origination Sales Lead focuses on early stage positioning with clients. Should have had a technical background in a role such as a solutions architect. Continue reading

Employee Training Needs More than a Script

by Andy Molinsky

You want your employees to become more effective and emotionally intelligent communicators, savvier negotiators, more compassionate and effective deliverers of bad news, better coaches, and more sophisticated cross-cultural communicators. So you offer them interpersonal skills training. It’s a packaged solution that can pay great dividends for your business. Right?

Well, not so fast. Skills training is a huge industry, but also one with an equally huge failure rate. Companies spend billions of dollars annually helping their employees develop all sorts of interpersonal skills with questionable return on their investment. And the big question is, why? Why does training seem like such an obvious solution to a real problem when it doesn’t prove fruitful much of the time? Continue reading

Buy Side BPO Management-Cross Tower BPO Transition Leader

 

Our client has recently entered a BPO Outsourcing deal with a provider. The contract covers three G&A towers-F&A, HR, and indirect procurement.  This scope of BPO services is new to our client and as such needs an experienced, proven successful person to join their team as we embark upon this transformational program.    The ideal candidate will have a functional background in corporate finance and corporate controller duties, as well as 10+ years’ experience working for a tier 1 outsourcing provider. Continue reading