Setting expectations is one of the basic fundamentals of management; yet, many managers fail to do this very important step effectively. Setting expectations first requires planning. The more time you invest on the front end, the more effective your team will be when it is in operations mode. The second component of setting expectations requires communication skills. Continue reading
Tag Archives: Leaders
Shared Services Technology Leader
This group will provide the technology plan, set priorities and establish the integration strategy. The successful candidate will be responsible for the planning, integration and running of all technology for our clients’ shared services groups. This will include HR, Finance, Operations, Accounting, Facilities and others. Continue reading
Climbing the Five Steps to Leadership
If you’re looking for a clear picture of leadership, consultant John C. Maxwell believes he has one. It’s the one he has been asked to present most frequently, in arenas from the U.S. Military Academy at West Point, to Microsoft’s headquarters, and in countries on six continents. He portrays leadership in terms of five levels that we can progress through as we develop. Continue reading
A better way to resolve business conflicts
Written by Anoop Sagoo, Jeremy Oates & Mary Lacity
Having a realistic perspective that life is not perfect is a good thing—whether you’re a service provider or a client. The ability to settle the smaller issues promptly and productively lays the groundwork for dealing with more serious, potentially deal-breaking problems that may arise down the road.
The number of strategic alliances across most industries, for example, has grown steadily over the past decade.
And a recent study has shown that 60 percent of companies worldwide now deploy outsourcing as a standard practice; an additional 19 percent say outsourcing is definitely in their future. Continue reading
Branding your personal life
by Ellen Sluder
My husband and I are in the process of listing our house for sale and our realtor came over to give us pointers on how to stage it better. One of her suggestions was to hang an American flag off the front porch so the house was instantly recognizable. While I consider myself a patriotic person and don’t personally have an issue with displaying a flag, I did start to wonder how other people would judge or “brand” me. Continue reading