In Times of Change, Play from the Back Tees

by Melissa Janis, Senior Director of Learning & Development for McGraw-Hill Education.  The views expressed are my own and are not those of my employer or my husband (who happens to be the owner of this site).

In a recent New York Times interview, Annette Catino, CEO of QualCare, Inc. said “Early on, it was clear to me if I was going to build a successful business, it was going to be about building relationships. I figured out that relationships were built in business on the golf course.”  The only problem:  she had never played a single sport. Continue reading

Inside with Anoop Sagoo, Senior Executive, Accenture’s Business Process Outsourcing

Interviewed by Larry Janis, Managing Partner, Integrated Search Solutions Group.

LJ: Anoop, would you please share with us your current role and responsibilities.

AS:  I am currently responsible for Accenture’s Products BPO business, which includes all our work within the following industry sub-groups: automotive, industrial, transportation, retail, life sciences and consumer goods.  Products is one of our more mature industry groups and we have experience within most of our core BPO offerings within this sector.  I also play a broader role in ensuring that our BPO business is integrated with our industry programs across Accenture, ensuring that we are driving the business successfully into each of the industries that we operate in.  In that role, I work closely with colleagues across all of Accenture’s other operating groups (Communications, Media and Technology, Financial Services Health and Public Service and Resources), our industry teams and our key account teams. Continue reading

Anoop Sagoo

Accenture is a global management consulting, technology services and outsourcing company, with more than 244,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments.

 

The Real Leadership Lessons of Steve Jobs

His saga is the entrepreneurial creation myth writ large: Steve Jobs cofounded Apple in his parents’ garage in 1976, was ousted in 1985, returned to rescue it from near bankruptcy in 1997, and by the time he died, in October 2011, had built it into the world’s most valuable company. Along the way he helped to transform seven industries: personal computing, animated movies, music, phones, tablet computing, retail stores, and digital publishing. He thus belongs in the pantheon of America’s great innovators, along with Thomas Edison, Henry Ford, and Walt Disney. None of these men was a saint, but long after their personalities are forgotten, history will remember how they applied imagination to technology and business. Continue reading