by Gianpiero Petriglieri
There is a question executives always ask early on, when they consult potential partners for their companies’ leadership development initiatives:
“Will it be customized?”
The answer, today, cannot be anything other than a resounding “Yes!” Because “customized” has become a synonym of “good” for leadership development.
Sometimes, however, that question hides a request for subordination. It is a nicer way to ask, “Will you do everything that I demand?” Other times, it is the starting point of a professional collaboration, an invitation to learn and work together.
Promising customization, then, is not always good if it stops us from exploring what customization means, what good it is for, and who it is good for.
The important question executives and educators ought to discuss, as I see it, is not whether a learning initiative will be customized — but how. Continue reading