How to Manage a Team of B Players

by Tomas Chamorro-Premuzic

In 2004, Greece surprised the world by winning the European Championship, the toughest tournament in international soccer. Despite not even being a dark horse in the competition, and with a team of mostly peripheral and unremarkable players, they overcame France and hosts Portugal (twice) to lift the trophy. Even hardcore soccer fans would be unable to name more than two players in that Greek squad, yet few will forget the remarkable collective achievement of a team that faced odds of 150/1 for winning the trophy.

What allows a team of B players to achieve A+ success? A great deal of scientific evidence suggests that the key determinants are psychological factors — in particular, the leader’s ability to inspire trust, make competent decisions, and create a high-performing culture where the selfish agendas of the individual team members are eclipsed by the group’s goal, so that each person functions like a different organ of the same organism. In the famous words of Vince Lombardi: “Individual commitment to a group effort — that is what makes a team work, a company work, a society work, a civilization work.” This is true for all teams, of course, but if you’re leading a team of B players (people who are just average in terms of competence, talent, or potential), your leadership matters even more. In fact, if you are leading a team of B players, you have to be an A-class leader; otherwise, your team will have no chance. Continue reading

Tech Innovation Lead

 

Lead the Tech Innovation Breakthrough Ideas team to experiment with new business models and technologies that may lead to disruptions of to our clients’ offerings.  Coordinate, prioritize, and inspire the team to develop and test breakthrough ideas. Ensure the team has ample opportunities to expose technology innovations to business processes, capabilities and ecosystems to create innovation opportunities that either create disruptive value to clients or drive step-change operational performance improvements.  Responsible for coordinating team members and stakeholders, including clients, internal business process owners, and executive management. Promote the team and its successes and gain the financial, executive, and operational support necessary to drive breakthrough ideas forward to maturity. Continue reading

What Transparency Really Means to You as a Leader

By Kevin Eikenberry

It is one of those buzzwords, created by and repeated by consultants and “experts” (people like me). They pick a word or phrase and use it so much it gets a life of its own. And whatever relevance it had to begin with is lost in the faint nodding of heads (because everyone is supposed to agree) or the rolling of the eyes (because people are tired of that buzzword).

The buzzword of the day is transparency. Continue reading

The Best Managers Practice ‘Sustainable’ Management

Victor LipmanBy Victor Lipman

When I was in the corporate world, we had a saying about a certain kind of manager. “He got results, but he left a trail of bodies in his wake.” In other words, he (or she), as we would have said when I was growing up in Boston, was wicked hahd to work for. By delivering results he may have pleased those above, but generally on the backs of those below. His methods – his treatment of subordinates – were unsound. He could succeed in the short term but likely not the long term. And business of course is a long-term enterprise. Which is why I say the best managers practice “sustainable” management. Continue reading

How Emotional Intelligence Became a Key Leadership Skill

By Andrea Ovans

Anyone trying to come up to speed on emotional intelligence would have a pretty easy time of it since the concept is remarkably recent, and its application to business newer still. The term was coined in 1990 in a research paper by two psychology professors, John D. Mayer of UNH and Peter Salovey of Yale. Some years later, Mayer defined it in HBR this way:

From a scientific (rather than a popular) standpoint, emotional intelligence is the ability to accurately perceive your own and others’ emotions; to understand the signals that emotions send about relationships; and to manage your own and others’ emotions. It doesn’t necessarily include the qualities (like optimism, initiative, and self-confidence) that some popular definitions ascribe to it. Continue reading