Tag Archives: On Boarding

WHAT IS TOP TALENT AND HOW IS THAT IDENTIFIED?

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As a part of our talent acquisition engagements, we ask our clients how they define “top talent” and how they would assess those traits in the interview process. Reflecting on the insightful comments we hear every day, we thought there would be great value in a new blog in which senior executives/thought leaders share their “Take on Talent.”

This is the sixteenth in a series of blogs/interviews with senior executives who are thought leaders in the areas of Talent Acquisition, Career Development and Leadership who will share their perspectives on this ever present question.

Phil Fersht is the CEO and Chief Analyst, HfS Research

Phil is an acclaimed author, analyst, and visionary in IT Services and BPO, the Digital Transformation of enterprise operations and cognitive automation strategies. Fersht coined the terms “The As-a-Service Economy” and “Digital OneOffice”, which describe HfS Research’s vision for the future of global operations and the impact of cognitive automation and disruptive digital business models. Phil was named Analyst of the Year in 2016 (see link) for the third time by the Institute of Industry Analyst Relations, which voted on 170 other leading IT industry analysts.

Prior to founding HfS in 2010, Phil has held various analyst roles for Gartner (AMR) and IDC and was BPO Marketplace leader for Deloitte Consulting across the United States, UK, and Singapore.  Over the past 20 years, Fersht has lived and worked in Europe, North-America, and Asia, where he has advised on hundreds of operations strategy, outsourcing, and global business services engagements.

Phil is also the author and creator of the most widely-read and acclaimed blog in the global services industry, entitled “Horses for Sources” now entering its eleventh year.  He regularly contributes to media such as Wall St Journal, Business Week, Economist, The Times of India and CIO Magazine and is a regular keynote speaker at major industry events, such as NASSCOM, ANDI, ABSL, Global Sourcing Association, SSON, Sourcing Interests Group and HfS Summits.

He received a Bachelor of Science, with Honors, in European Business and Technology from Coventry University, UK and a Diplôme Universitaire de Technologie in Business and Technology from the University of Grenoble, France. He also has a diploma from the Market Research Society in the UK.

Please share with us the top characteristics of the most talented people you have encountered during your career, and your definition of each. Continue reading →

What is top talent and how is that identified?

Posted on

As a part of our talent acquisition engagements, we ask our clients how they define “top talent” and how they would assess those traits in the interview process.  Reflecting on the insightful comments we hear every day, we thought there would be great value in a new blog in which senior executives/thought leaders share their “Take on Talent.”

This is the thirteenth in a series of blogs/interviews with senior executives who are thought leaders in the areas of Talent Acquisition, Career Development and Leadership who will share their perspectives on this ever present question.

 

rudders

Steve Rudderham, Vice President, Global Business Services,  Kellogg Company

Steve Rudderham join Kellogg in 2016 as Vice President, Global Business Services. In this role, he is responsible for leading the current operations within GBS, continuous improvement, and global expansion. As well as the day to day operations, Steve is responsible for understanding industry trends, bench-marking against peer companies, and developing programs and projects that drive significant improvements in cost, process quality, and service delivery for multiple functions and global markets. He is also required to identify and leverage best practices, and standardize processes, policies, and practices to deliver significant improvements and savings in line with committed business cases and budgets.

He has 20 years of global experience across Business Process Outsourcing, Insurance and Lighting. He also has a broad operational background having led teams on the ground in the United States, Europe, Latin America, and India. Continue reading →

Seven new onboarding strategies you’ll see this year

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iStock_000012204568LargeAccording to a study from Equifax, more than half of all employees who left their job in the past year did so within the first 12 months.

To counter this problem, more and more companies are turning their efforts toward retention, and that starts with onboarding. Recently, we asked members of Forbes Coaches Council to describe new onboarding strategies companies will be using this year. Here’s what they said.

1. Purposefully Introducing Candidates To Workplace Culture

New employees are often unfamiliar with the cultural nuances of a novel workplace environment. Companies now realize providing clear guidance on culture and how to maximize an employee’s success within it as a strategic priority. Also, because many “rules of the road” are often policy-based and not found in a handbook, discussions on culture will likely escalate to enhance the onboarding process. – Karima Mariama-Arthur, Esq., WordSmithRapport Continue reading →

3 Simple, Yet Critical Musts for Onboarding Success

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Marty FukudaBy Marty Fukuda

Organizations spend a great deal of resources, including time and money, selecting the perfect hires. Many businesses have developed training programs to teach new recruits the ins and outs of technical procedures as well as details about their products, services and software.
Yet often some essentials are neglected. During the first few days of an associate’s career, amid those nervous, impressionable moments, a company should lay the groundwork for a lasting powerful relationship with the person involved. Continue reading →

WorkLife – How to Make an Impact in Onboarding

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By Stephanie Shaw

 

Onboarding, or organizational socialization, is a topic that can seem somewhat daunting for companies to embrace. Going beyond the simple employee orientation, onboarding ensures that new hires feel welcome and prepared, while giving them the confidence, trust and freedom to succeed in their new position. Most companies have some form of onboarding practice, but it is often regarded as tactical, rather than a strategic endeavor in the talent management process.

 

The Aberdeen Group, an organization that conducts business research, found in 2013 that companies are interested in re-evaluating their onboarding strategies. They found the top reasons for revamping onboarding practices were to improve new hire productivity (68 percent), engagement (67 percent) and retention (51 percent). Aberdeen also found that 90 percent of organizations believe that new employees make a decision on whether to stay at a company within the first year. This means employers need to make a great first impression and have a full year to make sure their top talent stays. Continue reading →