Senior Program Manager, BPO

The Senior Program Manager, will lead multi-disciplined teams managed by IT and Business Operations Projects Managers driving a large complex program of work.  The jobholder will be responsible for financial/budgetary controls, program-wide resource requirements and program status reporting. Working closely with the client and commercial management teams on one of key client accounts.  The jobholder will provide exemplary people management, monitoring and maintenance of governance standards and enforcing corrective action where required with consistent delivery of timely, concise, accurate and relevant communications to stakeholders from Board level to front line, internally and to client. Continue reading