Research Finds Lack of Investments in Talent Limiting High Performance in Outsourcing
NEW YORK AND LONDON (April 10, 2013) – The outsourcing industry is failing to invest in the skills needed to capture the full value from outsourcing engagements, an HfS Research study, sponsored by Accenture, reveals. The report, entitled “ Is Good Enough Really Good Enough? The Great Talent Paradox in Outsourcing ,” confirms that in order to achieve sustainable value beyond cost reduction, both buyers and providers of outsourcing must increase their focus on developing talent. Continue reading
