What Would Make You More Satisfied and Productive at Work?

by Tony Schwartz

Think about your typical workday. How often do you wake up in the morning, excited to get to work? How much time do you spend fighting traffic to get to the office?  Do you run from meeting to meeting, with no time in between, as emails pile up unanswered in your inbox?

When was the last time you left your desk at midday and took an hour for lunch with a friend? How much energy do you have left for your loved ones when you leave the office at the end of the day? Do immediate demands overwhelm your capacity to do more creative and strategic thinking? Continue reading

Three Things that Actually Motivate Employees

The most motivated and productive people I’ve seen recently work in an older company on the American East Coast deploying innovative technology products to transform a traditional industry. To a person, they look astonished when I ask whether their dedication comes from anticipation of the money they could make in the event of an IPO.

Newcomers and veterans alike say they are working harder than ever before. Their products are early stage, which means daily frustrations as they run through successive iterations. Getting them to market demands more than corporate systems can handle, so they must beg for IT upgrades, recruit and budget themselves, and even take on sales responsibilities to explain innovations to customers — which adds to the workload. So much pressure, yet they don’t seem to care about the money? Continue reading

Research Finds Narcissistic CEOs More Likely to Adopt Disruptive Technologies

UNIVERSITY PARK, Pa. — Corporate CEOs who exhibit narcissistic personality traits are more likely to embrace discontinuous or disruptive technologies than their less narcissistic counterparts, according to research by Donald Hambrick of Penn State’s Smeal College of Business and colleagues from the University of Erlangen-Nuremberg and IMD International.

The researchers describe discontinuous technologies as “contradicting the prevailing mindset in an industry, rendering existing organizational structures and processes obsolete, and diminishing the value of existing knowledge.” As such, existing firms are often seen as resistant, based on the risk and the high level of resources that would be needed for implementation.

But not all existing firms eschew adoption of these technologies, according to the researchers. Their study shows that CEOs with narcissistic personalities are more likely to take the associated risks. The researchers examined investments in biotechnology made by large pharmaceutical firms from 1980 to 2008 and found considerable support for their hypothesis.

Narcissism, as a personality dimension on which everyone can be arrayed, refers to traits such as a “strong sense of superiority,” a drive to “dominate their environments,” a “high degree of restlessness,” a “lack of empathy” and a “strong need for attention and applause,” the researchers wrote.

CEOs who exhibit more narcissistic traits, then, are seen as more likely to adopt discontinuous technologies for several reasons. Their sense of superiority gives them the confidence to take big risks. Their tendency toward restlessness makes them more open to change — even the radical sort that discontinuous technologies can bring. And they lean toward more dramatic decision-making with the understanding that their bold moves will garner attention among peers and in the press.

To this, researchers add two moderating factors: audience engagement — “the degree to which observers view a domain … as noteworthy and provocative” — and managerial attention — the level of focus that a firm’s senior managers place on a certain phenomenon.

“Bearing in mind that audience enthrallment with a technology can ebb and flow, and envisioning that managerial attention to a technology can similarly rise and fall, we anticipate that the narcissistic CEO will press for more attention at those times when a respected audience considers the technology as provocative and noteworthy,” wrote the researchers.

“CEO Narcissism, Audience Engagement, and Organizational Adoption of Technological Discontinuities” appears in the June 2013 issue of Administrative Science Quarterly. In addition to Hambrick, who is Smeal Chaired Professor of Management, authors include Wolf-Christian Gerstner and Andreas Konig of the University of Erlangen-Nuremberg, and Albrecht Enders of IMD International.

Source: Penn State University News

How To Solve Onboarding’s Awkward Alienation Problem

Even if you’re a management professor, starting out at a place feels weird. Such was the case for Francesca Gino, who left the Univerisity of North Carolina for Harvard back in 2010.

It’s 2010 and Francesca Gino is just about to start teaching at Harvard Business School. She was excited yes, but also “a little anxious” about meeting the standards of her new organization–proof positive that starting at a new place is a heady experience, even if you’re a professor of management. Continue reading

How To Set The Right Expectations For Your Team

Setting expectations is one of the basic fundamentals of management; yet, many managers fail to do this very important step effectively. Setting expectations first requires planning. The more time you invest on the front end, the more effective your team will be when it is in operations mode. The second component of setting expectations requires communication skills. Continue reading