By Tanya Menon and Leigh Thompson
Dr. James is a leading ophthalmologist at a major medical clinic. Passionate about medicine, he wanted to hire someone to run the business operations of his practice. He carefully reviewed over 200 resumes and conducted background checks, finally deciding to hire Mike, a highly credentialed MBA who seemed to check off all the boxes Dr. James was looking for in the new hire.
But within weeks, Dr. James realized that he’d made a big hiring mistake. Despite a stellar performance in the interview, Mike disrupted the office within his first month on the job. He communicated with the staff mostly by email or spreadsheet assignments, and when he attended meetings he seemed absorbed with his smartphone and would roll his eyes when the staff didn’t understand certain accounting or finance terms. Continue reading
Our client is a privately held Latin American BPO provider looking to expand into the US. The executives are serial entrepreneurs who have successfully founded and sold a number of BPO providers, their current company is 5 years from exit. The successful candidate will have a successful track record selling F&A BPO, have entrepreneurial values and be able to develop and scale a sales organization.
By Lydia Dishman