Dividing Team Tasks: Is There a Better Way?

by Phanish Puranam

Self-managed teams may sometimes adopt task divisions that are all wrong for the project. Managerial intervention can help avoid this.

Suppose you were on a team tasked with manufacturing a single handmade wooden toy. For this project, a few component objects must be made from scratch and slotted together to form the finished piece. How would you break the project into manageable tasks to be divvied up among the team?

If you’re like most people, your default option would likely be to assign each part of the toy to a different individual or sub-team. We could call this method object-based, because it focuses on separately creating the pieces, or intermediate objects, that later unite to make the whole. Another approach could be to divide the work into activities that apply across all the parts, such as cutting, painting, and varnishing. Without considering the specifics of the project, such as the number of finished pieces needed, or the skills required to make the various parts, it’s impossible to judge which way would be more effective; but one thing is certain; it is unlikely that the object-based division would always be better. Nevertheless the tendency to pick object-based task division regardless of the task can be very powerful. Continue reading

Meet The Boss Of The Future

by Jane Porter

The power is shifting, and what it means to be a great boss is taking a dramatic turn.

We work in an ever-changing, hyper connected, world-scattered workplace. As the way we work changes, so too will the boss’s role need to shift to meet those demands.

Take, for example, the very makeup of the U.S. workforce. One in every three Americans is a freelancer of some sort, according to a 2014 survey by Freelancers Union and Elance. This includes independent contractors, moonlighters, people working temporary or multiple jobs, and freelance business owners. Many expect this figure will increase to up to 50% by 2020, filling half the workforce with free agents.

What does this mean for the boss of the future? Continue reading

Regional BPO Sales Leader-Procurement

 

The Regional Lead role requires a business leader capable of running a cross-industry portfolio of accounts, focused on transformation within the Procurement function.  The role would lead teams whose goal it is to run healthy, growing, and profitable accounts, providing excellent service and impact results to their Clients.  The Regional Lead has an Account Team assigned to each portfolio account: an Account Lead, a Delivery Lead, and support by a centralized Procurement Operations Infrastructure group.

The Regional Lead needs to be comfortable managing multiple, and at times competing, Client priorities and Client relationships, setting in place structures that allow consistent touch points with Client sponsors (CPO, CFO, Heads of Supply Chain) while enabling their Account Teams to execute against an agreed upon direction.  The Regional Lead will be the Procurement Executive point of contact for Clients Continue reading

Leaders Who Can Read Collective Emotions Are More Effective

by Quy Huy

 

How a leader manages collective emotions can create or destroy enormous market value. It can also have a huge bearing on what large groups of stakeholders think of you.

One of the reasons Nokia lost the smartphone battle, despite holding a strong position before the iPhone came along, was its lack of speed and inability to react to changing circumstances. As I argued in a previous article, the reason for Nokia’s sluggish reaction was a collective fear among the company’s middle managers, not of the competition, but of losing status and resources within the organization. Continue reading

How Emotional Intelligence Became a Key Leadership Skill

By Andrea Ovans

Anyone trying to come up to speed on emotional intelligence would have a pretty easy time of it since the concept is remarkably recent, and its application to business newer still. The term was coined in 1990 in a research paper by two psychology professors, John D. Mayer of UNH and Peter Salovey of Yale. Some years later, Mayer defined it in HBR this way:

From a scientific (rather than a popular) standpoint, emotional intelligence is the ability to accurately perceive your own and others’ emotions; to understand the signals that emotions send about relationships; and to manage your own and others’ emotions. It doesn’t necessarily include the qualities (like optimism, initiative, and self-confidence) that some popular definitions ascribe to it. Continue reading