Tag Archives: US

Why Innovative Leaders Aren’t The Same As Great Leaders

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By Jane Porter

Just because you’re full of new ideas doesn’t mean you’re prepared to lead others. An innovative leader’s role is to build a community.

Innovation is elusive and full of contradictions. It’s about breaking from convention and going in a new unprecedented direction, but also requires incredible teamwork.

That’s why heading up innovative companies requires a set of skills unlike those required of the leaders of traditional companies, argues Linda Hill, professor of business administration at Harvard University. Continue reading →

Engaged Employees: Your Company’s No. 1 Competitive Advantage

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by Chris Boyce

 

If you asked 100 CEOs what their company’s competitive advantage is, how do you think they’d respond? A few might say they make a superior quality product, or they’ve got a bulletproof business model. I’m willing to bet, however, that the majority of the CEOs of leading organizations would say it’s their people — and although that may seem like a soft answer, it’s true — and anything but soft.

Think about it. No matter how good your product is, you still need a stellar team to design it, build it, improve it, sell it and service it. No matter how solid your business model, you need great people to back it up and deliver on your company’s promise to your stakeholders. Continue reading →

New Opportunities in BPO

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Operations Account Leadership Manager

Owns client relationship for the Operations contract which covers one or more of the Ops offerings. Responsible for client relationship, Profit and Loss management of the account, quality and risk with the services provided to the client, strategic positioning for growth and people management of the account. Interfaces with the Client Account Lead and appropriate leadership. Responsible for shaping and driving value led transformation for the clients. Continue reading →

The Introvert’s Guide to Great Presenting

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knight.jpg  by Steve Knight

It is not about becoming someone you’re not, it’s about allowing yourself to become who you are truly capable of being.

Chief Financial Officers (CFOs) are often among the most boring members of organisational leadership teams when it comes to communication. Stepping up on stage to deliver the numbers after the CEO has given a back-slapping, rousing speech about progress and the next year’s strategic priorities, the crowd returns to silence as they sleepily settle down for the CFOs part about how much money is being made or spent. Continue reading →

There Is No Shortage of Leaders

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by Gianpiero Petriglieri

“Our world looks in vain for strong leadership,” lamented the commentary for a new report by the World Economic Forum about the global outlook for 2015. The Geneva-based foundation, best known for its gatherings of world leaders, surveyed 1,767 experts about the major trends likely to keep troubling us in the year ahead.

Despite hailing from fields, sectors, countries, and generations often at odds—or even in conflict—with each other, respondents put their differences aside when it came to assessing leaders. 86% agreed that the world faces a “leadership crisis.” Continue reading →