Why The Best Leaders View Vulnerability as a Strength

by Jim Haudan, CEO with special contribution by Katharine Lind, Root Inc.

Howard Shultz, CEO of Starbucks, once said, “The hardest thing about being a leader is demonstrating or showing vulnerability… When the leader demonstrates vulnerability and sensibility and brings people together, the team wins.”

Almost everyone seems to think that being vulnerable is a bad thing – it implies that you’re weak or defenseless. In fact, when someone is willing to admit they’re vulnerable, it demonstrates a level of trust and respect with the person or people they’re opening up to. Great leaders recognize the importance of bringing vulnerability to work because it is the foundation for open and nonjudgmental communications. The boldest act of a leader is to be publicly vulnerable. Continue reading

Sr VP Sales

Our client is a leading global Business Process Management (BPM) company. They offer business value to 200+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Healthcare, Insurance, Manufacturing, Media and Entertainment, Consulting and Professional Services, Retail & Consumer Packaged Goods, Telecom and Diversified Businesses, Shipping and Logistics, Travel and Leisure and Utilities. They deliver an entire spectrum of business process management services

This person will have overall responsibility of:

How Leaders Can Develop Confidence in Themselves and Their Employees

By Dr. Martin Turner and Dr. Jamie Barker

The key to performing well under pressure is no great secret. When leaders have the personal resources to meet (or even exceed) the demands in a given situation, they thrive when it matters most. These resources include unshakable self-confidence, controlling the ‘controllables’, and a focus on what can be gained rather than lost.

 

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What New Team Leaders Should Do First

80-Carolyn_OHara by Carolyn O’Hara

Getting people to work together isn’t easy, and unfortunately many leaders skip over the basics of team building in a rush to start achieving goals. But your actions in the first few weeks and months can have a major impact on whether your team ultimately delivers results. What steps should you take to set your team up for success? How do you form group norms, establish clear goals, and create an environment where everyone feels comfortable and motivated to contribute? Continue reading

A View From The Buy Side

 

 

 

 

 

This first of a series of blogs designed to share with you the thoughts and insights of corporate leaders and their perspectives on the decision making process around outsourcing. Our first is with Ed Susman, who is with Citibank.

What are the most important attributes you seek in a potential provider/ partner?

While each sourcing opportunity is distinct with specific attributes that drive the selection of a provider there is one attribute that is transcendent, integrity. If a provider does not behave with integrity it does not matter how capable they are or what savings they might be offering. Sooner or later  the anticipated benefits will be outweighed by the cost of a contentious relationship. Continue reading