Tag Archives: US

How to Be Mindful in an ‘Unmanageable’ World

Posted on

by Tony Schwartz

“I believe this is a very special moment in history, a kind of perfect storm. There is a growing recognition — to borrow language from AA — that our world has become unmanageable.” Those words have been reverberating in my head ever since Arianna Huffington, founder of the Huffington Post, said them over the weekend during the Wisdom 2.0 conference in San Francisco. She was introducing an iPhone app called “GPS for the Soul,” which is designed to measure heart rate variability as a window into your stress level at any given moment during the day. Continue reading →

Director, Service Delivery – Network

Posted on

Our Client: is a $10b North American information technology (IT) management and business process services (BPS) company with 31,000 employees in over 125 offices worldwide.  It operates 15 delivery centers in theUS,Canada, Europe, and Asia.

Role and Responsibilities: The Service Delivery Director – Network is responsible for global network engineering and operations, including the configuration, operations, support, and optimization of all customer delivery networks. The Director reports to the VP Operations and is responsible for leading and developing the global operations professional staff. The position is also responsible for integrating new customers onto the network and ensuring that service level targets are met. Continue reading →

Managing an Unpopular Change Effort

Posted on

by Bo Vestergaard

Produce more! Make it better! Spend less!

If you’re a first or second line manager, these demands from upper management may sound familiar. And odds are, you are going to fail at accomplishing them — two-thirds of transformation efforts do. In fact, 8 out of 10 times I can predict if companies will be successful. But I’m not a fortuneteller; I just look and listen for two things: Are the frontline employees engaged in crafting and implementing solutions? And do they express a sense of ownership about the purpose of the change? Continue reading →

Smartsourcing Requires A New Maturity Model

Posted on

By Marc Kauffmann

Since smartsourcing is a relatively new concept, it is important to develop a model/methodology that ensures successful implementation and encourages innovation. This warrants development, management and continuous refinement of a comprehensive Smartsourcing Innovation Model. Continue reading →

Federal Business Development Director – Infrastructure Services

Posted on

Our clients’ growing team is seeking a seasoned Sales Executive to drive sales of IT Outsourcing Services to new federal clients. This is an outstanding career opportunity with an organization that is focused on profitable growth around the globe. The position is designed for an experienced sales executive who is always one step ahead of the game. This sales executive must be able to define a sales strategy from the ground and up and help bring it to fruition by doing what it takes to succeed. We seek an individual who is a relationship builder, a team player, and is able to use his/her extensive business acumen to identify opportunities and pursue them quickly and effectively. Continue reading →