Chief Sales Officer

Position: Chief Sales Officer

As the CSO, you will be challenged to rapidly grow market share and improve profitability of the Integrated BPO offerings. This position offers tremendous opportunities for personal and professional growth. Responsible for business development activities, delivery and accountable for new business results by developing and maintaining top level client and potential client relationships, managing the relationships between the organizational segment and new and existing clients, and by substantial contributions in identifying and pursuing multiple sales opportunities for business expansion. Continue reading

3 Steps to Give Your New Hires a Terrible Onboarding Experience

Written by Beth Miller

Do you want to make sure that your new employees are dazed and confused from day one? Do you know the secret to keeping them from ever reaching the heights of mediocrity, let alone actual success? Do you like having a high rate of turnover on your staff, making every day uncertain of who will be in the office or what tasks will be accomplished?

Of course you don’t. Continue reading

When to Leave Your Company to Advance Your Career

John Beesonwritten by John Beeson

If you sift through recent employment figures in the United States, you’ll find an intriguing trend: a steady uptick in the number of people leaving their jobs to go to work with new companies. For several years workers held on to their positions thanks to the recession, but we’re starting to see employees testing the waters, especially at the managerial level. This raises an important question. How will you respond when opportunity knocks — and how can you prepare for success once it does? Continue reading

Know Which Strategy Style Is Right for Your Organization

written by Martin Reeves

Companies that correctly match their strategy-making processes to the competitive circumstances of their industry, business function, or geographic markets perform better than those that don’t. But, as I discussed my last post, far too many lack a systematic way to do so. In that post I explained how choosing a strategy for setting strategy required asking two questions about your situation:  How unpredictable is your environment? How much power do you or others have to change that environment? The answers give rise to four styles for executing strategy: classical, adaptive, shaping, and visionary. Continue reading

Who Can Teach Leadership?

  written by Gianpiero Petriglieri

Mel’s hand went up precipitously and unexpectedly, like thunder on a clear day. I had barely begun introducing the leadership course I would be teaching over the coming weeks. “I have a question, Professor.” I gave him the floor.

“What makes you think you can teach us to lead?”  Continue reading